Pouvez-vous accélérer mon contrôle de police - cela fait trop longtemps !

Understanding when — and why — a police check can be prioritised.

We understand that waiting for a police-check result can be frustrating, especially if you’re eager to start work. Many people in this situation also need a Vérification des antécédents criminels coordonnée au niveau national for employment or onboarding. However, Worker Checks and all other ACIC-accredited providers must follow national processing rules.

Why standard checks can’t be escalated #

Once your Worker Checks police check is submitted, it’s securely processed through the Commission australienne du renseignement criminel (ACIC) and state and territory police agencies. After submission, no provider — including Worker Checks — can change the order, speed, or manual-review timing.

Il y a pas de procédure générale d'escalade for standard checks. All requests must meet ACIC’s definition of an Priorité urgente.

What counts as an “Urgent Priority” #

Un Priorité urgente may only be applied where a delay in results could directly affect the les soins, la sécurité ou la fourniture de services communautaires essentiels. ACIC recognises four broad categories:

1. Compétences spécialisées needed for an emergency or disaster response
2. Raisons politiques, including national security (Australian Government only)
3. Raisons médicales, lorsqu'un spécialiste est requis d'urgence
4. Processus liés à l'enfant, such as adoption or emergency foster-care placement

These are understandably important, but n'atteignent pas le seuil d'urgence-priorité de ACIC.

What Worker Checks can do #

If you believe your circumstances genuinely fit one of the urgent categories above, please contact [email protected] with evidence (e.g. an agency letter or emergency request). Worker Checks will review your situation and, if applicable, soumettre formellement une demande urgente et prioritaire à ACIC.

Otherwise, your check will continue through the standard processing queue. Worker Checks’ efficient processing returns 80% of Nationally Coordinated Criminal History Checks within 1–3 minutes, depending on review requirements.