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Understanding when — and why — a police check can be prioritised.

We understand that waiting for a police-check result can be frustrating, especially if you’re eager to start work. Many people in this situation also need a Kiểm tra lịch sử tội phạm được phối hợp trên toàn quốc for employment or onboarding. However, Worker Checks and all other ACIC-accredited providers must follow national processing rules.

Why standard checks can’t be escalated #

Once your Worker Checks police check is submitted, it’s securely processed through the Ủy ban Tình báo Tội phạm Úc (ACIC) and state and territory police agencies. After submission, no provider — including Worker Checks — can change the order, speed, or manual-review timing.

Có không có quy trình leo thang chung for standard checks. All requests must meet ACIC’s definition of an Ưu tiên khẩn cấp.

What counts as an “Urgent Priority” #

MỘT Ưu tiên khẩn cấp may only be applied where a delay in results could directly affect the chăm sóc, an toàn hoặc cung cấp các dịch vụ cộng đồng thiết yếu. ACIC recognises four broad categories:

1. Kỹ năng chuyên môn needed for an emergency or disaster response
2. Lý do chính trị, including national security (Australian Government only)
3. Lý do y tế, nơi cần chuyên gia gấp
4. Các quy trình liên quan đến trẻ em, such as adoption or emergency foster-care placement

These are understandably important, but không đáp ứng ngưỡng ưu tiên khẩn cấp của ACIC.

What Worker Checks can do #

If you believe your circumstances genuinely fit one of the urgent categories above, please contact [email protected] with evidence (e.g. an agency letter or emergency request). Worker Checks will review your situation and, if applicable, chính thức nộp yêu cầu ưu tiên khẩn cấp đến ACIC.

Otherwise, your check will continue through the standard processing queue. Worker Checks’ efficient processing returns 80% of Nationally Coordinated Criminal History Checks within 1–3 minutes, depending on review requirements.