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Understanding when — and why — a police check can be prioritised.

We understand that waiting for a police-check result can be frustrating, especially if you’re eager to start work. Many people in this situation also need a Nationally Coordinated Criminal History Check for employment or onboarding. However, Worker Checks and all other ACIC-accredited providers must follow national processing rules.

Why standard checks can’t be escalated #

Once your Worker Checks police check is submitted, it’s securely processed through the Australian Criminal Intelligence Commission (ACIC) and state and territory police agencies. After submission, no provider — including Worker Checks — can change the order, speed, or manual-review timing.

meron walang pangkalahatang proseso ng pagdami for standard checks. All requests must meet ACIC’s definition of an Apurahang Priyoridad.

What counts as an “Urgent Priority” #

An Apurahang Priyoridad may only be applied where a delay in results could directly affect the pangangalaga, kaligtasan, o pagbibigay ng mahahalagang serbisyo sa komunidad. ACIC recognises four broad categories:

1. Mga kasanayan sa espesyalista needed for an emergency or disaster response
2. Mga kadahilanang pampulitika, including national security (Australian Government only)
3. Mga kadahilanang medikal, kung saan ang isang espesyalista ay agarang kinakailangan
4. Mga prosesong nauugnay sa bata, such as adoption or emergency foster-care placement

These are understandably important, but hindi matugunan ang urgent-priority threshold ng ACIC.

What Worker Checks can do #

If you believe your circumstances genuinely fit one of the urgent categories above, please contact [email protected] with evidence (e.g. an agency letter or emergency request). Worker Checks will review your situation and, if applicable, pormal na magsumite ng isang apurahang-priyoridad na kahilingan sa ACIC.

Otherwise, your check will continue through the standard processing queue. Worker Checks’ efficient processing returns 80% of Nationally Coordinated Criminal History Checks within 1–3 minutes, depending on review requirements.