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How to Complete Your Nationally Coordinated Criminal History Check

Here’s how to do your police check, from start to finish. It takes about 10 minutes once you’ve paid.

Your police check in 7 steps: 1 create your account, 2 click Action, 3 check your ID, 4 start application, 5 verify your identity on your phone, 6 complete your details, 7 review and submit, then get your result

You will need

  • Your mobile phone
  • Three ID documents (see Step 3)
  • Your addresses for the last 5 years

1

Create your account #

Go to CheckHub and click Magrehistro.

Gamitin the same mobile number you used to pay. This links your payment to your account.

Go to CheckHub →

2

Pag-click sa Aksyon #

Log in. Click the red Aksyon button next to your check.

The red Action button next to a police check in CheckHub

No Action button? Make sure you logged in with the mobile number you used to pay.

3

Check your ID #

You need 3 documents, one from each group.

The three ID document groups: Group 1 proof you exist, Group 2 photo ID you use day to day, Group 3 one more in your name

See all accepted ID documents →

Most people use:

  • Born in Australia: passport + driver licence + Medicare card
  • On a visa: foreign passport + VEVO check + Medicare card

Using VEVO? Download it as a PDF in the last month. Screenshots are not accepted.

4

Start application #

Scroll to the bottom and click Start application. We’ll send a text message to your phone.

The Start application button at the bottom of the page

On a computer? That’s fine. You’ll just switch to your phone for Step 5.

5

Verify your identity (on your phone) #

Open the link in the text message. Then:

  1. Take a selfie. We match it to the photo on your ID.
  2. Take a photo of your first ID. Use the real card or passport.
  3. Add your other 2 IDs. Take a photo, or upload one from your phone.
The screen that opens on your phone from the text message
Open the link
Taking a selfie on a mobile phone
Take your selfie

6

Complete your details #

You’ll go back to the application page. Most details are already filled in from your ID.

Check them, then add:

  • Anuman previous names (like a maiden name)
  • Iyong addresses for the last 5 years
  • Why you need the check (job title and employer)
The application page with details already filled in

Name is different on your IDs? You’ll need a marriage or change of name certificate. Read more →

7

Review and submit #

Check your answers. Read and agree to the consent. Click Isumite.

Did an employer ask for this check? You’ll see what we share with them before you submit.

Your result #

About 80% of results arrive in CheckHub within 1 to 3 minutes. The rest can take up to 30 days.

Why some checks take longer →

Good to know #

  • You can stop and come back. Log in and click Action again.
  • You must be 16 or older. Under 16? Call 1300 609 970.

Still stuck? Visit our Help Hub or call 1300 609 970.