What checks do I need to work in aged care?

Most aged care workers require a Nationally Coordinated Criminal History Check (National Police Check). Depending on your role and employer, you may also need an NDIS Worker Screening Check, a Working With Children Check (WWCC), VEVO work rights verification and, if you lived overseas, an International Police Check.

Is an NDIS Worker Screening Check accepted in aged care?

Yes. A valid NDIS Worker Screening Check (NDIS WSC) is recognised for aged care roles. If you work with NDIS participants or for an NDIS-registered aged care provider, you must hold an NDIS WSC instead of a standard police check.

Do I need a police check if I work in aged care but not with NDIS participants?

Yes. If your employer is not NDIS-registered, or you do not work with NDIS participants, a Nationally Coordinated Criminal History Check is required to meet Aged Care Act 1997 screening obligations.

How often do aged care workers need to renew their police check?

Under the Aged Care Act 1997 and Aged Care Principles, police checks must be renewed every 12 months. Employers must ensure all relevant workers hold an up-to-date certificate and maintain compliance records.

Do aged care workers need an International Police Check?

Workers who have resided outside Australia for more than 3 months in the past 10 years may be required to provide an International Police Check. A statutory declaration confirming no overseas offences may also be required.

What offences stop someone from working in aged care?

Workers cannot be employed in aged care if they have a conviction for murder, sexual assault, or any assault resulting in a sentence of imprisonment. Other convictions must be assessed by providers according to the Aged Care Principles.

Do aged care workers need a Working With Children Check?

A WWCC is not required for all aged care roles, but may be mandatory if your role involves contact with minors or if required by your employer's compliance framework. Many employers use it as an additional safeguard.

Do aged care providers need to keep records of screening checks?

Yes. Approved Providers must keep evidence of police checks, proof of application, NDIS WSC status, international checks if required, and statutory declarations. Records must comply with the Privacy Act 1988.

What is the Support Worker Jobs Plan?

The Support Worker Jobs Plan is a credential management portal that allows aged care and disability workers to store, renew and securely share Police Checks, NDIS Worker Screening Checks, WWCC, VEVO results, qualifications and insurance certificates. It includes automated expiry reminders, digital sharing and compliance monitoring.

How can employers manage compliance for aged care workers?

Employers can use the free Worker Checks Business Portal to invite workers, track screening status, monitor expiries, store certificates, and receive automatic alerts for renewals. The portal supports user-pay and employer-pay options for police checks.

Screening requirements for the aged care workforce

Get Aged Care Worker Plan >

Which Plan Do I Need?

Your One-Stop Credential Portal for Aged Care & Disability Workforce Screening

The Support Worker Jobs Plan is a complete credential management solution for support workers in the aged care, disability, NDIS, and community care sectors.
All your required checks, certificates and eligibility documents are stored securely in one online portal — ready to share instantly with employers, participants, support coordinators and agencies.

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⭐ Why Use the Support Worker Jobs Plan?

All credentials in one portal
Easy, secure sharing with employers
Instant access to all checks, screening and qualifications
Email reminders for renewals and compliance deadlines
Supports both Aged Care and NDIS regulatory requirements

Perfect for carers, disability support workers, aged-care staff, volunteers, sole-traders, students, placement workers and agency staff.

⭐ What’s Included in the Support Worker Jobs Plan

1. Criminal History Checks

Australian National Police Check (NCCHC)
International Police Check (if you lived overseas)
New Zealand Police Check (if required)

2. VEVO – Right to Work Check

Required for workers holding temporary or permanent visas.

3. Screening Monitoring (Aged Care & Disability Workforce)

Upload and ongoing monitoring of:

Working With Children Check (WWCC)
NDIS Worker Screening Check (NDIS WSC)
Other state-based / sector-based clearances where applicable
Insurance Certificate of Currency (for sole-traders)

4. Support Worker Portal Features

From your Worker Checks portal, you can:

Print or e-share your complete profile
Add checks, qualifications and training certificates
Upload and store insurance
Manage all credential renewals in one dashboard

5. Renewal Alerts

Automatic reminders for:

Expiring checks
Expiring insurance
NDIS WSC / WWCC deadlines
ACIC 12-month Police Check data retention limit

Worker Checks stores Police Check information for a maximum of 12 months, in line with Commonwealth Privacy Act and ACIC requirements.

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Bulk worker upload & onboarding
Employer-pay, Worker-pay, or monthly billing options
Live Police Check, VEVO, WWCC & NDIS compliance tracking
Automated reminders & expiry notifications

View Police Checks for Business →

⭐ Screening Requirements for Aged Care Workers

Aged care workers must complete mandatory screening before commencing work. Requirements vary depending on:

Your role
Whether your employer is an NDIS-registered provider
Whether you work with NDIS participants
Whether you engage in supervised or unsupervised care

What is an Aged Care Check?

Aged care screening confirms a person’s suitability to work with vulnerable older Australians and includes:

National criminal history
Previous misconduct
Disciplinary and regulatory findings (if applicable)

Types of Screening for Aged Care

✔ 1. Nationally Coordinated Criminal History Check (NCCHC)

Used to assess Australian criminal history.
Accepted for most aged care roles.

✔ 2. NDIS Worker Screening Check (NDIS WSC)

Recognised in aged care.
Required if you work with NDIS participants or in risk-assessed NDIS roles.

NDIS WSC assesses:

National criminal history
Reportable incidents
Disciplinary proceedings
Misconduct and complaint findings

⭐ Current Aged Care Screening Requirements

If your employer IS an NDIS-registered aged care provider:

Role	Screening Requirement
Staff working with NDIS participants	NDIS Worker Screening Check
Staff NOT working with NDIS participants	Nationally Coordinated Criminal History Check

If your employer is NOT an NDIS-registered aged care provider:

Role	Screening Requirement
All aged care staff	Nationally Coordinated Criminal History Check
Staff who previously worked with NDIS participants	Nationally Coordinated Criminal History Check

Aged care providers recognise valid NDIS Worker Screening Checks.

⭐ Legislative Requirements for Aged Care & Disability Screening

Aged Care Act 1997 & Aged Care Principles

Approved Providers must ensure:

A current National Police Check (< 12 months old)
The individual provides full name, DOB, issue date and certificate reference
Anyone with a precluding offence (murder, sexual assault, or assault with imprisonment) cannot work in aged care
Police checks are renewed every 12 months
Workers notify the provider of new convictions

International Police Checks — When Required

Best practice:
Workers who lived overseas in the last 10 years should provide:

An International Police Check for each country lived in >3 months
A statutory declaration confirming no overseas precluding offences

⭐ Record Keeping Obligations for Aged Care Providers

Approved Providers must maintain records of:

Police check certificates
Proof that a check was applied for
International Police Checks (if required)
Statutory declarations (where applicable)
WWCC/NDIS WSC evidence
Renewal tracking documentation

Worker Checks’ FREE Business Workforce Portal handles all compliance storage, reminders and monitoring.

⭐ How Worker Checks Helps Aged Care and Disability Providers

✔ ACIC-accredited police checks

✔ Complete Support Worker Plan (worker-facing component)

✔ Free Employer Workforce Portal

✔ Annual re-screen reminders

✔ Employer or Worker Pay options

✔ 24/7 online ordering and certificate retrieval

✔ Instant access to all worker credentials

✔ Compliance dashboard for teams

Worker Checks is the leading provider of workforce compliance solutions for the aged care and disability sectors.

⭐ Solution for Aged Care Screening: Support Worker Jobs Plan

The Support Worker Jobs Plan gives workers one profile, one portal, and one place to manage:

All police checks
All clearances
All qualifications
All insurances
All renewals

Employers get compliance.
Workers get simplicity.
NDIS and Aged Care sectors get safer, faster onboarding.

⭐ Resources

Aged Care Worker Screening Guidelines
https://www.health.gov.au/resources/publications/aged-care-worker-screening-guidelines

Information for Aged Care Workers (Screening Requirements)
https://www.health.gov.au/topics/aged-care-workforce/screening-requirements

Information for NDIS-Registered Aged Care Providers
https://www.ndiscommission.gov.au/providers/worker-screening/ndis-worker-screening-check

Information for Non-NDIS Aged Care Providers
https://www.health.gov.au/topics/aged-care-workforce/screening-requirements

Aged Care Code of Conduct
https://www.agedcarequality.gov.au/for-providers/code-conduct

Aged Care Legislation Guidance
https://www.health.gov.au/our-work/aged-care-act/resources/workers

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