---
title: How to Complete Your Nationally Coordinated Criminal History Check
description: "Here's how to do your police check, from start to finish. It takes about 10 minutes once you've paid. ![Your police check in 7 steps: 1 create your account, 2 click Action, 3 check your ID, 4 start application, 5…"
url: "https://workerchecks.com/tl/mga-doc/how-to-complete-your-nationally-coordinated-criminal-history-check/"
updated: "2026-10-09"
category: Nationally Coordinated Criminal History Checks
---

# How to Complete Your Nationally Coordinated Criminal History Check

Here's how to do your police check, from start to finish. It takes about 10 minutes once you've paid.

 ![Your police check in 7 steps: 1 create your account, 2 click Action, 3 check your ID, 4 start application, 5 verify your identity on your phone, 6 complete your details, 7 review and submit, then get your result](https://workerchecks.com/wp-content/uploads/2026/10/police-check-7-steps.webp)

You will need

- Your mobile phone
- Three ID documents (see Step 3)
- Your addresses for the last 5 years

1

## Create your account

Go to CheckHub and click **Register**.

Use **the same mobile number you used to pay**. This links your payment to your account.

[Go to CheckHub →](https://app.workerchecks.com/account/login)

2

## Click Action

Log in. Click the red **Action** button next to your check.

 ![The red Action button next to a police check in CheckHub](https://workerchecks.com/wp-content/uploads/2026/03/action-button.jpg)

**No Action button?** Make sure you logged in with the mobile number you used to pay.

3

## Check your ID

You need **3 documents, one from each group**.

 ![The three ID document groups: Group 1 proof you exist, Group 2 photo ID you use day to day, Group 3 one more in your name](https://workerchecks.com/wp-content/uploads/2026/10/police-check-id-groups.webp)

[See all accepted ID documents →](https://workerchecks.com/police-check-id/)

**Most people use:**

- **Born in Australia:** passport + driver licence + Medicare card
- **On a visa:** foreign passport + VEVO check + Medicare card

**Using VEVO?** Download it as a PDF in the last month. Screenshots are not accepted.

4

## Start application

Scroll to the bottom and click **Start application**. We'll send a text message to your phone.

 ![The Start application button at the bottom of the page](https://workerchecks.com/wp-content/uploads/2026/10/start-police-check-application-button.webp)

**On a computer?** That's fine. You'll just switch to your phone for Step 5.

5

## Verify your identity (on your phone)

Open the link in the text message. Then:

1. **Take a selfie.** We match it to the photo on your ID.
2. **Take a photo of your first ID.** Use the real card or passport.
3. **Add your other 2 IDs.** Take a photo, or upload one from your phone.

![The screen that opens on your phone from the text message](https://workerchecks.com/wp-content/uploads/2026/10/voi-landing-screen-mobile.webp)
Open the link

![Taking a selfie on a mobile phone](https://workerchecks.com/wp-content/uploads/2026/10/selfie-in-voi-app.webp)
Take your selfie

6

## Complete your details

You'll go back to the application page. Most details are already filled in from your ID.

Check them, then add:

- Any **previous names** (like a maiden name)
- Your **addresses for the last 5 years**
- **Why you need the check** (job title and employer)

 ![The application page with details already filled in](https://workerchecks.com/wp-content/uploads/2026/10/application-page-after-voi-process.webp)

**Name is different on your IDs?** You'll need a marriage or change of name certificate. [Read more →](https://workerchecks.com/docs/previous-names-and-change-of-name-documents-what-you-need-to-know-when-completing-your-ncchc-application/)

7

## Review and submit

Check your answers. Read and agree to the consent. Click **Submit**.

**Did an employer ask for this check?** You'll see what we share with them before you submit.

## Your result

About 80% of results arrive in CheckHub within 1 to 3 minutes. The rest can take up to 30 days.

[Why some checks take longer →](https://workerchecks.com/docs/reasons-a-police-check-is-delayed/)

## Good to know

- **You can stop and come back.** Log in and click Action again.
- **You must be 16 or older.** Under 16? Call [1300 609 970](tel:1300609970).

Still stuck? [Visit our Help Hub](/help-hub/) or call [1300 609 970](tel:1300609970).