How it works
Three Steps — None of Them Yours to Manage
This is how most labour hire and recruitment businesses already use us, including high-volume partners placing candidates every week: you point candidates our way, we handle the check, and the candidate decides what happens with the result.
1
Share your link
Send candidates straight to our checkout — in your job ad, onboarding pack, SMS, or email. No integration required to get started.
2
They complete it on their phone
Candidates apply directly with us as their own checking provider, verify their identity on mobile, and 80% are done in 1–3 minutes. No paperwork, no post office, no chasing.
3
They send you the certificate
The result belongs to the candidate and lives in their own Worker Checks portal. They download it and forward it to you the same way they’d share any other document — quick, and entirely their call.
Why it’s set up this way: ACIC rules mean we can’t hand a check’s outcome to a labour hire or recruitment business directly. Routing candidates to us as their own provider — who then choose to share their own certificate with you — is exactly how that works in practice, and it’s why so many labour hire businesses use us without ever needing to be set up as an accredited Customer. More on this below.
Why labour hire businesses choose us
Fast, Well-Reviewed, and Built for High Volume
Built for same-day callouts
A candidate called up this morning can apply, verify, and have a result before they reach the job site — no 3-day wait, no missed placement.
4.6★ average rating
A fast, clean application experience means fewer candidates abandoning the process halfway through — good for you, good for them.
Handles high volume easily
Whether you’re placing five candidates a week or five hundred, there’s nothing on your end to scale — every candidate just uses the same link.
Accepted everywhere
One ACIC-accredited NCCHC, accepted Australia-wide and recognised for VIC, QLD, SA and ACT labour hire licensing purposes.
Pricing
Simple, Transparent Pricing
Candidates check out directly with us at our standard retail price — there’s nothing for you to set up, invoice, or administer.
80% of checks returned within 1–3 minutes. Candidates complete the entire process on their mobile — no paperwork, no post office.
- ACIC-accredited, accepted Australia-wide
- Meets VIC, QLD, SA and ACT licence requirements
- Candidate applies and pays as their own customer
- Certificate held in the candidate’s own portal
- Candidate shares it with you directly, on their terms
- No setup, contract, or integration needed
Placing a large or steady volume of candidates? Call 1300 609 970 — we can talk through a simple co-branded link or landing page so candidates land straight on the right check.
Licensing obligations
Labour Hire Licensing — What You Need to Know in 2026
Labour hire licensing now applies in four Australian jurisdictions — VIC, QLD, SA, and ACT. All require directors and responsible persons to hold a current National Police Certificate, and all impose significant penalties on both providers and hosts for non-compliance.
South Australia expanded its scheme in December 2025 to cover all labour hire providers, not just high-risk sectors. If you operate across state borders, you need to treat each jurisdiction’s requirements separately.
Victoria
Up to $581,568 (corp)
Labour Hire Authority. Licences up to 3 years. Hosts prohibited from using unlicensed providers. Police check required for all directors and responsible persons.
Queensland
Up to $2,430,000 (corp)
Annual licence renewal. Highest penalties in Australia. Executive officers must be fit and proper persons with current police certificates.
South Australia
Expanded Dec 2025
All providers now covered — not just high-risk sectors. Six-month transition period in effect. Aligns with VIC and QLD requirements.
ACT
Penalties apply
Labour Hire Licensing Act 2020. Administered by Access Canberra. Same fit and proper person requirements as other jurisdictions.
The legal bit
Where the ACIC Draws the Line
From 1 January 2025, ACIC rules stop Accredited Bodies like Worker Checks from disclosing a National Police Certificate’s outcome — clear, DCO, or anything in between — to a labour hire, recruitment or staffing business, even with the candidate’s consent. The result belongs to the candidate.
That doesn’t stop you using us — it just shapes how. Because candidates apply as their own customer through your link, we’re never disclosing anything to you: the candidate is simply choosing, of their own accord, to forward on a document that’s theirs. That’s the model this page is built around, and it’s fully within the rules.
What we can’t do: we can’t confirm a specific candidate’s result to you directly, and we can’t act as a pass-through where your business is the one submitting or receiving checks on candidates’ behalf. If you want to be set up as an accredited Customer for your own directly-employed workforce instead of the arrangement above, get in touch and we’ll talk you through what that involves.
Common questions
Questions from Labour Hire & Recruitment Partners
Is it legal for us to just send candidates a link to your site?
Yes. Because the candidate applies directly with us as their own customer, and it’s their choice whether to share their own certificate with you afterwards, there’s no restricted disclosure happening — we’re never handing you a result. This is the arrangement most of our labour hire and recruitment partners already use, including high-volume ones.
Can you tell us directly whether a candidate’s check came back clear?
No — ACIC rules stop us disclosing a check’s outcome to a labour hire, recruitment or staffing business, even with the candidate’s consent. The certificate sits in the candidate’s own portal and it’s up to them to share it with you, which is exactly what this arrangement is built around.
Do we need to set up an account or become an ACIC-approved Customer to use this?
No. Sharing our link with candidates doesn’t require any accreditation, contract, or account setup on your end. That’s only needed if you want checks run for your own directly-employed staff through BusinessHub instead — different model, and one we’re happy to talk through if it fits you better.
How fast is it, realistically?
80% of checks are returned within 1–3 minutes of a candidate submitting their application. It’s mobile-first, so a candidate called up same-day can complete it before they arrive on site.
Will this meet our labour hire licensing obligations?
Our National Police Check is ACIC-accredited and accepted Australia-wide, including for VIC, QLD, SA and ACT labour hire licensing purposes. If the obligation is for your own directors or responsible persons rather than candidates, the same check applies — get in touch if you’d like to talk through the right setup.
Can the same certificate be used for more than one placement?
Yes. The certificate is the candidate’s own document, valid for the period it was issued, and they can share it with as many host businesses as they like during that time — no re-applying required.
We place a large volume of candidates every week — can you support that?
Yes, this model scales without any extra setup on your side — every candidate uses the same link. If you’re placing a steady, high volume, call us and we can talk through a co-branded link or landing page so it’s a smoother handoff for candidates.
Related services
Also Relevant for Labour Hire
Ready to Give Your Candidates a Faster Check?
No contracts, no setup fees, nothing to administer. Just share the link.
Worker Checks Pty Ltd is an Accredited Body with the Australian Criminal Intelligence Commission (ACIC), authorised to access the National Police Checking Service. Under ACIC rules effective 1 January 2025, Accredited Bodies cannot disclose the outcome of a National Police Certificate check to a labour hire, recruitment or staffing organisation; check results are held and shared by the candidate only, from their own secure portal. Information on labour hire licensing obligations and ACIC disclosure rules is general in nature — consult the ACIC or your legal adviser for advice specific to your situation.
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