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Can I update my photo in my CheckHub?

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📸 How to Update Your Photo ID on Your Worker Checks Profile #


Overview #

This article explains the process and necessity of completing a new Verification of Identity (VOI) if you wish to update the photo ID associated with your Worker Check profile on our website.

Can I Manually Update My Photo ID? #

No. For security and system integrity, we are unable to manually replace the photo that was used during your initial verification process.

The original photo is a vital component of your Worker Check. Biometric matching was successfully conducted against this specific image to confirm your identity at the time of issue.

How Do I Update My Photo? #

To update your photo, the only secure and verifiable method is to complete a new Verification of Identity (VOI).

This process ensures the continuous security of your account and maintains the integrity and accuracy of our records by confirming your identity against the new image.

Steps to Update Your Photo: #

  1. Navigate to the Verification of Identity product on our website and purchase.
  2. Follow the instructions to complete the new VOI process.
    • This will involve submitting a new photo and performing the biometric checks against your nominated identity document.

Link to Start the Process: #

You can easily start this process here: https://workerchecks.com/product/verification-of-identity/


Need Further Assistance? #

If you have any questions about the Verification of Identity process or require support, please contact our support team.