Worker Checks provides compliant background screening tailored for aged care workers, helping meet industry standards and employment requirements across Australia.

Aged Care Checks – Screening requirements for the aged care workforce

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Screening requirements for the aged care workforce

If you want to work in a paid or volunteer aged care role, you must undergo a screening process to get a clearance. The clearance protects the safety and wellbeing of people accessing aged care.

About screening checks

The screening check looks into a person’s criminal and work misconduct history to make sure they are suitable for work in an aged care setting.

Types of screening

There are currently 2 screening options for the aged care workforce, depending on your role and whether your employer is also a registered National Disability Insurance Scheme (NDIS) provider.

Police check and certificate

A police check is the process of checking a person has a criminal history. A police certificate is a report of a person’s criminal history.

The 2 terms are interchangeable in aged care.

NDIS Worker Screening Check

NDIS Worker Screening Checks are recognised in aged care. They check your:

  • national criminal history
  • relevant reportable incidents
  • relevant disciplinary proceedings or complaints.

You must have this check if you work or want to work in:

  • a risk-assessed role with people with disability
  • an aged care setting that supports NDIS participants.

Screening requirements

Current screening requirements to work in aged care vary depending on:

  • your role
  • the aged care provider you work for.

If your employer is an NDIS-registered aged care provider:

RoleScreening Requirement
New or ongoing aged care staff who will work with NDIS participantsNDIS Worker Screening Check
New or ongoing aged care staff who will not work with NDIS participantsNationally Coordinated Criminal History Check

If your employer is not an NDIS-registered aged care provider:

Role Screening requirement
New or ongoing aged care staff member who will not work with NDIS participantsNationally Coordinated Criminal History Check
New or ongoing aged care staff member who previously worked with NDIS participantsNationally Coordinated Criminal History Check Aged care providers recognise valid NDIS Worker Screening Checks.

Solution for Aged Care Workforce screening checks

Worker Checks Support Worker Plans a one stop shop for your credentials for Aged Care Workforce screening checks.

Support Worker Jobs Plan includes:

(1) Relevant Criminal History Checks

(2) VEVO Check (VISA Right to Work Check) where required

(3) Support Worker Plan includes facility for:

  • Upload and Monitoring of your WWCC and NDIS Worker Screening Check (or equivalent) if required

From the Worker Checks Support Worker Portal you are able to:

      - Print or e-share your checks and profile

      - Add your checks and qualifications to your profile

      - Add your Insurance Certificate of Currency


Receive email alerts for renewals and prior to checks being removed from the Worker Checks system*


*In accordance with Commonwealth Privacy Act and ACIC guidelines, Worker Checks are only able to store your Police Check information for 12 months from the date of application.

Learn more on Support Worker Plans here >

Resources

For more information, see:

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