Aged Care Worker Screening Requirements & Police Checks – Complete Guide

Aged Care Worker Screening Requirements & Police Checks | Worker Checks
Aged Care Providers

Know exactly which check
each worker needs.

Aged care screening requirements depend on your registration status and each worker’s role. One platform covers every check, every renewal, every record — with the clarity to know which applies to who.

Get Aged Care Worker Plan → Which Plan Do I Need?
12mo
police check
renewal cycle
2
screening paths,
one decision
ACIC
accredited
screening body
Which Check Applies?
Based on provider registration & role
Employer is an NDIS-registered aged care provider
Works with NDIS participants
→ NDIS Worker Screening Check
Employer is NOT NDIS-registered
All aged care staff
→ Nationally Coordinated Criminal History Check
Full requirement matrix below
Your credential portal

One portal for every check, certificate, and eligibility document

The Support Worker Jobs Plan is a complete credential management solution for support workers in aged care, disability, NDIS, and community care. Everything required is stored securely in one place — ready to share instantly with employers, participants, support coordinators, and agencies.

All credentials in one portal
Easy, secure sharing with employers
Instant access to checks & qualifications
Email reminders for renewals
Supports both Aged Care and NDIS regulatory requirements

Perfect for carers, disability support workers, aged-care staff, volunteers, sole-traders, students, placement workers and agency staff.

What’s included

Five modules, one Support Worker Jobs Plan

01

Criminal History Checks

  • Australian National Police Check (NCCHC)
  • International Police Check (if you lived overseas)
  • New Zealand Police Check (if required)
02

VEVO — Right to Work Check

Required for workers holding temporary or permanent visas.

03

Screening Monitoring

Upload and ongoing monitoring of:

  • Working With Children Check (WWCC)
  • NDIS Worker Screening Check (NDIS WSC)
  • Other state-based / sector-based clearances where applicable
  • Insurance Certificate of Currency (for sole-traders)
04

Support Worker Portal Features

  • Print or e-share your complete profile
  • Add checks, qualifications and training certificates
  • Upload and store insurance
  • Manage all credential renewals in one dashboard
05

Renewal Alerts

Automatic reminders for:

  • Expiring checks
  • Expiring insurance
  • NDIS WSC / WWCC deadlines
  • ACIC 12-month Police Check data retention limit
Worker Checks stores Police Check information for a maximum of 12 months, in line with Commonwealth Privacy Act and ACIC requirements.
Multiple Workers?
Perfect for providers completing 20+ checks per month

Upgrade to BusinessHub — our workforce screening platform for bulk police checks, volunteers, overseas hires, and ongoing compliance management.

Bulk worker upload & onboarding
Employer-pay, worker-pay, or monthly billing
Live Police Check, VEVO, WWCC & NDIS tracking
Automated reminders & expiry notifications
View Police Checks for Business →
The requirement

Screening requirements for aged care workers

Aged care workers must complete mandatory screening before commencing work. Requirements vary depending on your role, whether your employer is an NDIS-registered provider, whether you work with NDIS participants, and whether you engage in supervised or unsupervised care.

What is an Aged Care Check?

Aged care screening confirms a person’s suitability to work with vulnerable older Australians and includes:

  • National criminal history
  • Previous misconduct
  • Disciplinary and regulatory findings (if applicable)
Two screening paths

Types of screening for aged care

1. Nationally Coordinated Criminal History Check (NCCHC)

Used to assess Australian criminal history. Accepted for most aged care roles.

2. NDIS Worker Screening Check (NDIS WSC)

Recognised in aged care. Required if you work with NDIS participants or in risk-assessed NDIS roles. NDIS WSC assesses:

  • National criminal history
  • Reportable incidents
  • Disciplinary proceedings
  • Misconduct and complaint findings
The full matrix

Current aged care screening requirements

If your employer IS an NDIS-registered aged care provider
RoleScreening Requirement
Staff working with NDIS participantsNDIS Worker Screening Check
Staff NOT working with NDIS participantsNationally Coordinated Criminal History Check
If your employer is NOT an NDIS-registered aged care provider
RoleScreening Requirement
All aged care staffNationally Coordinated Criminal History Check
Staff who previously worked with NDIS participantsNationally Coordinated Criminal History Check
Aged care providers recognise valid NDIS Worker Screening Checks.
The legislation

Legislative requirements for aged care & disability screening

Aged Care Act 1997 & Aged Care Principles

Approved Providers must ensure:

  • A current National Police Check (< 12 months old)
  • The individual provides full name, DOB, issue date and certificate reference
  • Anyone with a precluding offence (murder, sexual assault, or assault with imprisonment) cannot work in aged care
  • Police checks are renewed every 12 months
  • Workers notify the provider of new convictions

International Police Checks — When Required

Best practice: workers who lived overseas in the last 10 years should provide:

  • An International Police Check for each country lived in >3 months
  • A statutory declaration confirming no overseas precluding offences
Compliance evidence

Record keeping obligations for aged care providers

Approved Providers must maintain records of the following. Worker Checks’ free Business Workforce Portal handles all compliance storage, reminders and monitoring.

Police check certificates
Proof that a check was applied for
International Police Checks (if required)
Statutory declarations (where applicable)
WWCC / NDIS WSC evidence
Renewal tracking documentation
Why providers choose this

How Worker Checks helps aged care and disability providers

ACIC-accredited
Every police check is issued by an officially accredited body — accepted Australia-wide.
Complete worker plan
The Support Worker Jobs Plan covers every credential a support worker needs, in one place they control.
Free employer portal
BusinessHub gives providers a live compliance view across their entire workforce, at no setup cost.
Annual renewal handled
12-month police check cycles are tracked automatically — no spreadsheet, no missed renewal.

Get your workforce audit-ready

One plan for support workers, one free portal for providers. Know exactly which check applies, and keep every record current automatically.

Get Aged Care Worker Plan → View Business Solution