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如何开始我的支票？

6 min read

Once you’ve purchased your NCCHC or received an invitation from your employer, you’ll need to access your CheckHub — your personal Worker Checks portal — to commence your application. Follow the steps below to get started.
1

Go to Your CheckHub

导航至 app.workerchecks.com/account in your browser. This is your personal portal where all your checks are managed.

2

Sign Up (First-Time Users)

If this is your first visit, click the “Sign Up” option beneath the login box and create your account. If you already have an account, log in directly.

Worker Checks login screen showing the Sign Up link
Click “Sign up” beneath the Continue button on the login screen.
3

Register with Your Mobile Number

When registering, use the same mobile number you provided at checkout (or the one your employer has on file). This is how your purchased check gets linked to your account.

⚠️ 重要： Using a different number may mean your check doesn’t appear in your portal. Contact us and we’ll link it for you.
4

Find Your Check & Click the Action Button

Once inside your CheckHub, locate your check in the “Pending Actions” table and click the “ACTION” button on the right-hand side. You’ll be guided through:

CheckHub Pending Actions table showing the Action button
Your pending check will appear here — click the red “Action” button to begin.
✓
Biometric identity verification on your mobile device
✓
Uploading your identification documents
✓
Confirming your personal details
✓
Submitting your check for processing
💾 Progress is automatically saved — you can return at any time before submitting.
5

Email & Mobile Must Match

确保 电子邮件和手机号码 used to register match what was provided at checkout or by your employer. If they differ, your check may not appear in Pending Actions.

Need help linking a check? Reach us via the 聊天图标 或发送电子邮件 [email protected].
6

After Submission

Once submitted, your check moves to the “Pending” tab while being processed. You’ll receive an email confirmation and can track progress anytime from your CheckHub.

💡
Worker Checks 触点

If completing a check via a business invite, always begin from the 邀请函原件 — this ensures your check is automatically linked to your organisation’s dashboard.

✅
On average, 75% of NCCHCs are completed within 10 minutes

The remaining checks are generally finalised within a day, though some can take longer than 10 days depending on state police agency processing times.

Our support team is available to help you link a check, troubleshoot login issues, or answer questions about your application.

💬 Chat with Support ✉️ Email Us
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