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Business Hub  ·  Payments  ·  Last updated May 2026

Each time your business purchases a bundle of pre-paid checks, an invoice is automatically generated and saved to your account. You can view, download, or export these invoices at any time from the Payments section of Business Hub.

Pre-paid purchases only. Invoices are only generated for purchases made via the Purchase Pre-Paid tab. Individual pay-as-you-go transactions are recorded in the History tab and do not generate a separate invoice.

How to Find Your Invoices #

1

Go to the Payments tab #

Log in to Business Hub and click the भुक्तानीहरू माथिल्लो नेभिगेसन बारमा रहेको ट्याबमा क्लिक गर्नुहोस्।.

2

Select the Invoices sub-tab #

Inside the Payments section you will see three sub-tabs: Purchase Pre-Paid, History, र Invoices. । क्लिक गर्नुहोस् Invoices tab to display the full list of invoices for your account.

3

View or download an invoice #

Each row in the table represents one purchase. Click the हेर्नुहोस् button on any row to open or download that invoice as a PDF.

The table shows the following details for each purchase:

Show 25 entries
CSV मा निर्यात गर्नुहोस्
PDF मा निर्यात गर्नुहोस्
Invoice # Date विवरण Amount (inc. GST) हेर्नुहोस्
002267 21 Apr 2026 22 × Nationally Coordinated Criminal History Check Amount paid
002277 14 May 2026 1 × Nationally Coordinated Criminal History Check Amount paid

Exporting your invoice list #

To download the full invoice list in one go, use the CSV मा निर्यात गर्नुहोस् वा PDF मा निर्यात गर्नुहोस् buttons in the top-right corner of the table. This is useful for reconciling purchases with your accounting software or internal records.

Understanding Invoice Amounts #

All amounts displayed in the Invoices tab are GST-inclusive, as shown in the column header. When you open an individual invoice PDF, the GST component is also itemised as a separate line for your records.

Invoice Not Showing? #

If the Invoices tab is empty, it is most likely because your account has not yet made a pre-paid check purchase. Pre-paid purchases are initiated from the Purchase Pre-Paid sub-tab within Payments. Once a purchase is completed, the invoice will appear immediately.

Check your account. If you believe a purchase was made but no invoice is visible, confirm you are logged in to the correct Business Hub account. Invoices are specific to the account that made the purchase. Contact [email protected] if you need further assistance.

Need to Query or Correct an Invoice? #

If you notice an error on an invoice — such as an incorrect quantity or amount — please contact the Worker Checks support team at [email protected] with your invoice number and a brief description of the issue. We will arrange a correction or credit promptly.

Still need help? Contact us at [email protected] वा कल गर्नुहोस् 1300 609 970

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