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Worker Checks Business API — Overview

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WorkerChecks Business API — Overview
सहायता केंद्र › बिजनेसहब › Business API Overview

WorkerChecks Business API — Overview #

For BusinessHub customers  ·  API & Integrations
What is the Business API?
The WorkerChecks Business API lets your internal systems connect directly to Worker Checks — so you can automate check invitations, track progress, and retrieve results without logging into the portal manually.

Who is this for? #

The API is designed for BusinessHub customers who want to integrate background check workflows into their own software — such as an HR platform, onboarding system, or applicant tracking tool.

You will need a developer or technical resource to build and maintain the integration.

What can the API do? #

The API currently supports four core actions:

कार्रवाई What it does
Create a check invitation Send a check request for a worker directly from your system
Cancel an invitation Cancel a pending check before it has been submitted
Get a result summary Retrieve the current status and outcome of a completed check
Authenticate Generate a secure access token to authorise your requests

How does authentication work? #

The API uses short-lived bearer tokens for security. Your system calls the authentication endpoint using your Widget Secret (available in your BusinessHub account settings) and receives a token valid for 24 hours. That token is included in the header of every subsequent API request.

टिप्पणी: Tokens expire after 24 hours and must be refreshed. Build token refresh logic into your integration from the start.

What information comes back from a check? #

Once a check is complete, the result endpoint returns:

  • स्थिति — Pending, In Progress, Completed, or Cancelled
  • Result — Clear, Attention Required, or Refer (null if not yet complete)
  • Release date — when the result was finalised
  • Certificate URL — a secure link to view the full result certificate
Turnaround times: Around 80% of checks return within 1–3 minutes. The remaining ~20% are referred for manual review by ACIC and may take 1–15 business days.

What do I need to get started? #

To use the API you will need:

  • An active BusinessHub account with Worker Checks
  • Contact Worker Checks to activate your API access
  • A developer to build and maintain the integration
  • Your product ID for the check type you want to submit (we will provide this)

Rate limits #

The result endpoint supports up to 30 requests per minute per account. If you exceed this, requests will return an HTTP 429 error — wait 60 seconds before retrying.

Ready to integrate? Contact our team to activate your API access and receive your credentials.

Email us to get started

Need help with something else?

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