This video shows how to view your team members from Worker Checks BusinessHub (the Business Hub menu in the app) and click through to an individual worker’s dashboard.
As explained in Check Queue and Worker Status, you can click a worker’s name in any Check Queue tab, except AUS Expired, to open their Worker Checks personal portal. There you can see:
Click through to their dashboard from your Business Portal:
If your check has been delayed or you have questions about your results, please start a chat with our support by clicking the icon:
We’re happy to assist you in understanding your results and next steps.