Support Worker Plan – Inviting Workers

This video shows how to create Support Worker Plan invitations from Worker Checks BusinessHub (the Business Hub menu in the app). An invitation asks a worker to complete their checks, or to share an existing Worker Checks profile if they already hold valid clearances.

How to create Support Worker Plan invitations from your Business Portal

How to invite workers to a Support Worker Plan

1. From the Business Hub home screen, click Invite Workers.
2. Select Support Worker Plan.
3. In the Candidate Details section, enter the worker’s first name, last name, email address and mobile phone number. Email and mobile are both mandatory. Without them, the invitation can’t be sent.
4. Click Send Invitation.

If your organisation uses Employer Pays billing, check your credit balance under the Pre-Paid tab and top up before sending invitations. See Pre-Paid – Account & Activity History.

What happens next

The worker receives an email and SMS with a secure link. They will either share their existing Worker Checks profile or create a new account to complete their checks. Everything is done online.

You can follow their progress in the Check Queue. See Check Queue and Worker Status and Understanding the NCCHC Workflow Stages.

Related articles

• Inviting Workers to conduct checks
• How to Bulk Invite Workers in the Business Portal

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