{"id":15518,"date":"2026-04-23T10:22:20","date_gmt":"2026-04-23T00:22:20","guid":{"rendered":"https:\/\/workerchecks.com\/?post_type=docs&#038;p=15518"},"modified":"2026-08-28T16:57:35","modified_gmt":"2026-08-28T06:57:35","password":"","slug":"how-fast-is-a-national-police-check","status":"publish","type":"docs","link":"https:\/\/workerchecks.com\/zh-hans\/docs\/how-fast-is-a-national-police-check\/","title":{"rendered":"How Fast Is a Nationally Coordinated Criminal History Check (NCCHC)? Turnaround Times Explained"},"content":{"rendered":"\n<!-- =========================================================================\n     Worker Checks \u2014 \"How Fast Is an NCCHC? 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turnaround time is\n    determined by the ACIC system, not the provider.\n  <\/p>\n  <p>\n    Worker Checks is an ACIC-accredited provider of national police checks (NCCHCs) with direct\n    NSS API access, and 80% of checks are returned within 1\u20133 minutes for applicants with no name\n    matches in the national database.\n  <\/p>\n  <p>There are two possible outcomes when ACIC processes your check:<\/p>\n  <ul>\n    <li><strong>Automatic result (no name match):<\/strong> your details are checked against the\n      national database and no matching records are found. ACIC returns the result automatically \u2014\n      80% of Worker Checks NCCHCs are returned within 1\u20133 minutes.<\/li>\n    <li><strong>Manual review (name match):<\/strong> your name matches one or more records in the\n      national database. ACIC officers must manually review the record to determine whether it\n      relates to you. This process takes 1\u201315 business days and cannot be expedited by you or your\n      provider.<\/li>\n  <\/ul>\n\n  <div class=\"callout\">\n    <div class=\"callout-title\">Important<\/div>\n    <p>\n      A \u201cname match\u201d does <em>not<\/em> mean you have a criminal record \u2014 it simply means your name\n      (or a similar name) appears somewhere in the national database. Approximately 20% of all\n      NCCHCs are referred for manual review for this reason.\n    <\/p>\n  <\/div>\n\n  <h2>Typical turnaround time by check type<\/h2>\n  <div class=\"table-wrap\">\n    <table>\n      <thead>\n        <tr><th>Check type<\/th><th>Typical turnaround<\/th><th>Status<\/th><\/tr>\n      <\/thead>\n      <tbody>\n        <tr><td><strong>Standard NCCHC (employment)<\/strong><\/td>\n          <td>1\u20133 min (automatic)<br>1\u201315 business days (manual review)<\/td>\n          <td><span class=\"badge badge-green\">Fast<\/span><\/td><\/tr>\n        <tr><td><strong>Volunteer NCCHC<\/strong><\/td>\n          <td>1\u20133 min (automatic)<br>1\u201315 business days (manual review)<\/td>\n          <td><span class=\"badge badge-green\">Fast<\/span><\/td><\/tr>\n        <tr><td><strong>NDIS Worker Screening Check<\/strong><\/td>\n          <td>6\u20138 weeks (state-run; not processed by ACIC)<\/td>\n          <td><span class=\"badge badge-amber\">Longer<\/span><\/td><\/tr>\n        <tr><td><strong>International Police Check<\/strong><\/td>\n          <td>2\u201312 weeks (varies by country)<\/td>\n          <td><span class=\"badge badge-amber\">Varies<\/span><\/td><\/tr>\n      <\/tbody>\n    <\/table>\n  <\/div>\n\n  <h2>How to get your NCCHC result as fast as possible<\/h2>\n  <p>\n    While you cannot speed up ACIC\u2019s processing, you can avoid delays on your end by following these\n    steps when submitting your check through Worker Checks:\n  <\/p>\n  <div class=\"steps\">\n    <div class=\"step\"><div class=\"step-num\">1<\/div><div class=\"step-body\">\n      <strong>Use online identity verification (IDV)<\/strong>\n      <p>Worker Checks uses biometric identity verification \u2014 no post office visit required.\n         Completing IDV online removes a common source of delays.<\/p><\/div><\/div>\n    <div class=\"step\"><div class=\"step-num\">2<\/div><div class=\"step-body\">\n      <strong>Enter your name exactly as it appears on your ID<\/strong>\n      <p>Discrepancies between your submitted name and your ID documents are the most common cause of\n         preventable delays. Use your full legal name, including middle names if requested.<\/p><\/div><\/div>\n    <div class=\"step\"><div class=\"step-num\">3<\/div><div class=\"step-body\">\n      <strong>Submit during business hours<\/strong>\n      <p>ACIC processes checks during standard Australian business hours. Checks submitted in the\n         evening or on weekends are queued and begin processing the next business day.<\/p><\/div><\/div>\n    <div class=\"step\"><div class=\"step-num\">4<\/div><div class=\"step-body\">\n      <strong>Check your email for consent or correction requests<\/strong>\n      <p>Worker Checks may email you if additional information or consent is required. Responding\n         promptly keeps your application moving.<\/p><\/div><\/div>\n  <\/div>\n\n  <h2>Can you pay extra for a faster result?<\/h2>\n  <p>\n    No. Because all ACIC-accredited providers connect to the same national database, no provider can\n    offer a guaranteed express service that bypasses the ACIC queue. Any provider advertising a\n    \u201cguaranteed 1-hour result\u201d is referring to the typical automatic result time \u2014 which applies\n    only when no manual review is required.\n  <\/p>\n  <p>\n    Worker Checks does not charge express fees for this reason. You pay a flat rate and receive your\n    result as soon as ACIC processes it.\n  <\/p>\n\n  <div class=\"callout\">\n    <div class=\"callout-title\">Worker Checks pricing<\/div>\n    <p>\n      Employment NCCHC \u2014 <strong><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\" translate=\"no\">&#36;<\/span>52.00<\/bdi><\/span><\/strong> &nbsp;|&nbsp;\n      Volunteer NCCHC \u2014 <strong>$21<\/strong><br>\n      No hidden fees. No express surcharges. Results delivered to your email and your secure portal.\n    <\/p>\n  <\/div>\n\n  <h2>How will I receive my result?<\/h2>\n  <p>Once ACIC returns your result, Worker Checks will:<\/p>\n  <ul>\n    <li>send you an email notification with a link to your certificate<\/li>\n    <li>make your certificate available in your\n      <a href=\"https:\/\/app.workerchecks.com\/account\/login\">secure Worker Checks portal<\/a><\/li>\n    <li>store your certificate so your result is permanently verifiable<\/li>\n  <\/ul>\n  <p>\n    If you ordered on behalf of a worker through BusinessHub, both you and the worker will be\n    notified when the result is ready.\n  <\/p>\n\n  <h2>Frequently asked questions<\/h2>\n\n  <details class=\"faq-item\">\n    <summary class=\"faq-q\">My check has been pending for more than an hour. What should I do?<\/summary>\n    <div class=\"faq-a\"><p>\n      If your check has been processing for more than 5\u201310 minutes during business hours, it has\n      likely been referred for manual review by ACIC. This is normal and affects approximately 20%\n      of applications. You do not need to resubmit. Manual reviews typically resolve within 1\u201315\n      business days. If you have not received a result after 15 business days, please contact our\n      team via the Help Hub chat.\n    <\/p><\/div>\n  <\/details>\n\n  <details class=\"faq-item\">\n    <summary class=\"faq-q\">Does having a common name slow down my check?<\/summary>\n    <div class=\"faq-a\"><p>\n      It can. If your name is shared by others in the national database, ACIC may refer your check\n      for manual review to confirm your identity. Providing accurate middle names and ensuring your\n      ID documents match your submission exactly can help ACIC identify you more quickly.\n    <\/p><\/div>\n  <\/details>\n\n  <details class=\"faq-item\">\n    <summary class=\"faq-q\">Is Worker Checks faster than other providers?<\/summary>\n    <div class=\"faq-a\"><p>\n      Worker Checks holds direct NSS API accreditation with ACIC \u2014 meaning your application is\n      submitted directly to the national database with no intermediary step. This is the fastest\n      possible submission method available to any ACIC-accredited provider. Once submitted, all\n      providers receive results on the same timeline, as it is determined entirely by ACIC.\n    <\/p><\/div>\n  <\/details>\n\n  <details class=\"faq-item\">\n    <summary class=\"faq-q\">Can I use my NCCHC result for multiple employers?<\/summary>\n    <div class=\"faq-a\"><p>\n      Yes \u2014 your Worker Checks certificate can be shared with multiple employers via a secure\n      verification link. However, many employers require a check to be issued within a specific\n      timeframe (commonly 3\u201312 months). Check with your employer before reusing an existing\n      certificate.\n    <\/p><\/div>\n  <\/details>\n\n  <details class=\"faq-item\">\n    <summary class=\"faq-q\">What is an NCCHC? Is it the same as a \u201cnational police check\u201d?<\/summary>\n    <div class=\"faq-a\">\n      <p>\n        Yes \u2014 a Nationally Coordinated Criminal History Check (NCCHC) is the official ACIC term for\n        what is commonly known as a \u201cnational police check.\u201d The two terms refer to the same product.\n        Worker Checks uses the official ACIC terminology across all our products and communications,\n        but if an employer, recruiter, or volunteer organisation asks you to obtain a national\n        police check, an NCCHC ordered through Worker Checks fully satisfies that requirement.\n      <\/p>\n      <p>\n        You may also see the terms \u201cpolice check,\u201d \u201ccriminal history check,\u201d or \u201cbackground check\u201d\n        used informally \u2014 these typically all refer to the same NCCHC product issued through\n        ACIC-accredited providers like Worker Checks.\n      <\/p>\n    <\/div>\n  <\/details>\n\n  <!-- Help strip -->\n  <div class=\"help-strip\">\n    <div class=\"help-strip-text\">\n      <strong>Still have questions about your check?<\/strong>\n      <span>Our team is available to help via live chat or the Help Hub.<\/span>\n    <\/div>\n    <a href=\"https:\/\/workerchecks.com\/help-hub\/\">Visit Help Hub<\/a>\n  <\/div>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Quick answer 80% of NCCHCs ordered through Worker Checks are returned within 1\u20133 minutes during business hours \u2014 provided there are no name matches requiring manual review by ACIC. Checks involving a manual review typically take 1\u201315 business days. 80% of standard NCCHCs returned within 1\u20133 minutes 1\u20133 min fastest typical return time (clear results)&#8230;<\/p>","protected":false},"author":196713191,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"doc_category":[1353610],"doc_tag":[],"class_list":["post-15518","docs","type-docs","status-publish","hentry","doc_category-nationally-coordinated-criminal-history-checks"],"year_month":"2026-09","word_count":1026,"total_views":"5","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"\u5de5\u4f5c\u68c0\u67e5","author_nicename":"workerchecks","author_url":"https:\/\/workerchecks.com\/zh-hans\/author\/workerchecks\/"},"doc_category_info":[{"term_name":"Nationally Coordinated Criminal History Checks","term_url":"https:\/\/workerchecks.com\/zh-hans\/docs-category\/nationally-coordinated-criminal-history-checks\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/workerchecks.com\/zh-hans\/wp-json\/wp\/v2\/docs\/15518","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/workerchecks.com\/zh-hans\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/workerchecks.com\/zh-hans\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/workerchecks.com\/zh-hans\/wp-json\/wp\/v2\/users\/196713191"}],"replies":[{"embeddable":true,"href":"https:\/\/workerchecks.com\/zh-hans\/wp-json\/wp\/v2\/comments?post=15518"}],"version-history":[{"count":0,"href":"https:\/\/workerchecks.com\/zh-hans\/wp-json\/wp\/v2\/docs\/15518\/revisions"}],"wp:attachment":[{"href":"https:\/\/workerchecks.com\/zh-hans\/wp-json\/wp\/v2\/media?parent=15518"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/workerchecks.com\/zh-hans\/wp-json\/wp\/v2\/doc_category?post=15518"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/workerchecks.com\/zh-hans\/wp-json\/wp\/v2\/doc_tag?post=15518"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}