Australian Police Check online
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For the fastest and most convenient NSW Police Check, visit our online portal at workerchecks.com. As a government accredited agent, our team can perform your New South Wales criminal history check for your employer or to present prior to commencing with an Australian organisation.Results typically within the hour.

Conducting an online police check in New South Wales has never been easier than using our online portal.

Simply upload your proof of identity documents and make your payment, and within the hour you will have an official, authenticated police check which has been verified through all Australian police databases.

There’s no need to spend hours at your local police station any longer, with workerchecks.com your New South Wales police clearance is an easy process that delivers the results you need, in the fastest possible time. 

FAQs

How do I get a NSW Police Check ?

Getting a NSW Police Check is easy with Worker Checks!

Simply apply online for your NSW Police Check by clicking here.

Using Worker Checks, you can get your NSW Police Check in 3 Easy Steps:

Step 1 – Register & Complete Online Form

Complete our mobile-friendly online form – which takes about 5  minutes, including the reason you need the check, your date of birth, previous names or addresses.

Verify your ID 100% Online – using our online ID verification platform you can verify ID from your computer or mobile phone within minutes.

Step 2 – Pay Online

Pay with credit card via our secure payment gateway.

Step 3 – Receive Result

We’ll process your check after you submit it

We’ll send you an email when your check is ready

Your results will be available in your secure personal portal

From your personal workerchecks.com portal:

  • print your certificate
  • share your results electronically

See more about Worker Checks online police check process here

What are the options for obtaining a police check in NSW?

Your requesting organisation may request that you provide a national police check for employment (they may also ask for a police clearance, national police clearance certificate, criminal record check or a national criminal history check)

It is important to confirm what type of check they require. You can apply through your local police station in your state or territory, or you can choose an accredited provider like Workerchecks.

NB: If you require a certificate issue by NSW Police (national police certificate), this can only be obtained through the NSW Police Force. Workerchecks is not affiliated with the NSW Police Force, and you must obtain one directly through their website. This will require you to also visit a NSW Police station, have your identity confirmed in person, and cannot be completed entirely online. You should allow a minimum of 10 business days for a Police Check to be issued.

There is no need to visit a post office or police station – Workerchecks National Police Checks are only $40 – significantly cheaper than other providers and efficiently completed online. You also have the option to request that your NSW police certificate be obtained online in as little as an hour through Workerchecks. We help applicants obtain their national police clearance fast and hassle-free with an online application process that is designed to be completed and submitted within one sitting.

How do I get a police check in NSW?

A NSW police check is a national criminal history check which includes any disclosable offences on an individual’s criminal record. To receive your national police check, you must submit your application to an authorised government accredited agency. Workerchecks is a leading Australian based accredited provider with ACIC and promises a fast, convenient, online option for you police checks.

Often people are asked to provide a police check or a national police certificate as part of their employment requirements or as a requirement to join volunteer organisations, such as aged care facilities. It is becoming very common for Australian organisations to stipulate the need for a criminal record check before they permit an individual to begin employment. It has never been quicker and easier to obtain your own police clearance certificate as Workerchecks offer applicants a 100% online application, with results typically returned with the hour.

Workerchecks application portal is designed so you can complete your entire application in minutes. Workerchecks verify all your original identification documents online.

Please note that in 30% of cases your Police Check may be flagged for a ‘manual review’ which means that the relevant police agencies may have to search for additional police clearance information before the police certificate can be released.

How long is a NSW police check valid for?

There is no set period of validity for your police check NSW but whichever authority has requested you provide one will have a compliance period so it’s best to check with them whether your current police check is still valid or whether you will need to apply for a more recent Australian police check.

Where does the information come from in a NSW police check ?

Your NSW police check issued by Workerchecks is actually a national police check which extends to all states and territories.

Can I access my NSW police certificate from overseas?

Yes  – from your personal Worker Checks portal!

If you apply for a Worker Checks National Police Check (NSW police check) while overseas you’ll need to be able to receive SMS messages on your mobile phone to verify your personal account on initial application.

You can print out your police check from your worker checks personal portal.  Our printed certificates contain an easy to use validation feature – which allows any printed certificate to be checked against the issued certificate record (securely stored on the workers checks secure blockchain). See more about validating a printed certificate here -->

Before you apply for an Worker Checks NSW Police Check while overseas, ask the organisation requesting the check if this meets their requirements. You may need an Australian Federal Police (AFP) Check instead.

How long does Worker Checks keep my NSW Police check for?

Your police check result will be kept on our Secure blockchain and available in your personal portal for 12 months from issuing.

During this period you can share your certificate (see how to share your police check here-->)  or print a copy at any time.

After that, your police check certificate will be removed and will no longer be available for printing or sharing.

Can I reprint my police check certificate if I lose it?

Of course!  Simply re-print the certificate from your personal Worker Checks online portal.

All Worker Checks police check certificates contain a validation feature.

*No need to validate if you are viewing the certificate whilst logged in – you can be assured  the certificate or credentials are authentic, being displayed straight from our impenetrable blockchain

Please note: Your Worker Checks NSW police check will be removed from our secure blockchain storage after 12 months. After this time, we will not be able to retrieve your police check result and will need to renew your online police check.

Can I dispute the results of my NSW polie check?

You can dispute your police check result for the following reasons:

  • the police information released does not belong to you
  • part of the police information does not belong to you
  • the police information released belongs to you, but the details are inaccurate
  • the police information belongs to you, but should not have been released

To dispute your check simply click on the link at the bottom of your police check certificate in your personal Worker Check’s portal . You will be guided through the dispute lodgement process.

What payment methods do Worker Checks accept for online police checks?

Worker Checks process payments online through Stripe.

Visa, MasterCard, American Express and JCB credit and debit cards. We don’t currently support Diners Club cards.

Note: If you’ve been sent a Worker Checks National Police Check invitation by an organisation they may be paying on your behalf.

Are my credit card details secure when I pay for a online NSW police check with Worker Checks?

Absolutely.

Worker checks uses a 3rd party payment gateway provider (Stripe).

Worker Checks does not store any of your card details.

What details will be displayed on my Worker Checks NSW Police Certificate?

Your Worker Checks National Police Check certificate will include the following personal information:

  • All names you have been known by
  • Address
  • Date of birth
  • Any releasable court outcomes and criminal history (including pending charges) relevant to the purpose of the police check.
What happens if I enter the wrong information on my online police check application?

It’s your responsibility to ensure that the information provided to us on your Worker Checks National Police Check application is correct. So, before you submit your application online, make sure your information is correct and up to date.

Before submitting your application, check:

  • all your names (given name, surname / family name, middle name) and specify if you’re known by any other names
  • your date of birth
  • spelling
  • all your ID document details are correct, including document numbers
  • your contact details
  • all your information is as it appears on your ID documents.

Correcting your certificate

Once the police check has been initiated we’re not able to edit your application or provide a refund.

If you receive your police check certificate and you notice that any of the details are incorrect, you’ll need to apply again to have a correct certificate issued.

If you paid for your police check yourself:

  • Apply and pay for a new check. You can do this online using your existing login information for your Worker Checks personal portal.

If an organisation paid for your police check:

  • Contact the organisation and inform them you require a new invitation to conduct a police chck
  • The organisation requesting the check to will send you a new link.

Worker Checks will not provide refunds for any police check applications where incorrect information is provided by the customer.

What ID do I need for my NSW Police check application?

Before you apply for a police check, you’ll need to have 4 types of identification from the list below. Your name and date of birth across your identity documents need to match what you’ve put on your application and all documents must be originals, not copies. 

You must provide 4 ID documents in total from the table below list contained in this link -->

(Click to view Full Size)

All of your ID documents must not be expired. 

I'm only known by a single name (mononym) - can I stil get a NSW Police check with Worker Checks?

If you’re known by a single name (also called a mononym), you can apply for your police check online with Worker Checks. You’ll be prompted to follow the steps when you get to the relevant part in the online police check application.

Where has the Working with Vulnerbale People field gone?

The ‘working with vulnerable people’ field has been removed from National Police Checks and will no longer be shown on Police Check certificates. This change has been made by the Australian Criminal Intelligence Commission (ACIC) as a result of changes to the National Disability Insurance Scheme (NDIS) legislation.

If your employer requires a working with vulnerable people check, they’ll need to get an alternative check done by the relevant body.

Please visit the links below for further information on other alternative checks that could be more relevant for your application:

NDIS

https://www.acic.gov.au/services/national-police-checking-service/find-out-more-information/national-disability-insurance-scheme-checks

Working with Children

https://www.acic.gov.au/services/national-police-checking-service/find-out-more-information/working-children-checks

I haven't received my NSW Police clearance after 10 working days. Why?

Standard police check processing

In most cases, you’ll receive your Worker Checks National Police Check result and email to download your certificate within 1 hour of your check being submitted online. 

Why is my check taking longer?

Police checking is a partially manual, name-based process, so some checks take longer to process than others. When an application is submitted for processing, your name and date of birth are run against a central database to find any potential matches throughout Australia with people who have police information. For example, if a record of someone with name and date-of-birth details similar to yours is found in the police check database, your check would be referred for manual processing (completed by a person as opposed to being done electronically).

If you haven’t received your check result after 10 business days, feel free to call us on 1300 609 970 or email us at [email protected]

Some police check applications sent for manual processing are currently undergoing delays due to the Australian Criminal Intelligence Commission (ACIC) National Police Checking Service experiencing unprecedented demand.

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– If you wish to register as a worker who will be working with children, you will need a current Working with Children Check (WWCC).

For organisation’s who hold an account to screen workers – if the worker has a WWCC – we will screen weekly at no additional cost.  Results will be available in your business portal. If there is a check discrepancy – you will receive an alert.

WWCC  are only processed through the statutory organisations in each state –  the contact details and websites for more information on the application  process can be found below.

Once you have received your check – we welcome you to add it to your “check passport” and register it with workerchecks.com