{"id":11698,"date":"2025-10-19T23:27:35","date_gmt":"2025-10-19T12:27:35","guid":{"rendered":"https:\/\/workerchecks.com\/docs\/i-paid-using-a-different-email-account\/"},"modified":"2026-10-23T10:31:47","modified_gmt":"2026-10-22T23:31:47","password":"","slug":"%e0%a4%ae%e0%a5%88%e0%a4%b2%e0%a5%87-%e0%a4%ab%e0%a4%b0%e0%a4%95-%e0%a4%87%e0%a4%ae%e0%a5%87%e0%a4%b2-%e0%a4%96%e0%a4%be%e0%a4%a4%e0%a4%be-%e0%a4%aa%e0%a5%8d%e0%a4%b0%e0%a4%af%e0%a5%8b%e0%a4%97","status":"publish","type":"docs","link":"https:\/\/workerchecks.com\/ne\/docs\/i-paid-using-a-different-email-account\/","title":{"rendered":"\u092e\u0948\u0932\u0947 \u092b\u0930\u0915 \u0907\u092e\u0947\u0932 \u0916\u093e\u0924\u093e \u0935\u093e \u092b\u094b\u0928 \u0928\u092e\u094d\u092c\u0930 \u092a\u094d\u0930\u092f\u094b\u0917 \u0917\u0930\u0947\u0930 \u092d\u0941\u0915\u094d\u0924\u093e\u0928\u0940 \u0917\u0930\u0947\u0902?"},"content":{"rendered":"<style>.kb-row-layout-id11698_77d744-cc > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id11698_77d744-cc > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id11698_77d744-cc > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id11698_77d744-cc > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id11698_77d744-cc > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id11698_77d744-cc > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id11698_77d744-cc alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column11698_296cfc-ae > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column11698_296cfc-ae > .kt-inside-inner-col{flex-direction:column;}.kadence-column11698_296cfc-ae > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column11698_296cfc-ae > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column11698_296cfc-ae{position:relative;}@media all and (max-width: 1024px){.kadence-column11698_296cfc-ae > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column11698_296cfc-ae > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column11698_296cfc-ae\"><div class=\"kt-inside-inner-col\">\n<!-- BODY START -->\n\n<p><em>&lt; \u0967 \u092e\u093f\u0928\u0947\u091f \u092a\u0922\u093f\u092f\u094b<\/em><\/p>\n\n<p>If you paid using a <strong>\u092b\u0930\u0915 \u0907\u092e\u0947\u0932 \u0920\u0947\u0917\u093e\u0928\u093e<\/strong> \u0935\u093e <strong>different mobile\nnumber<\/strong> \u0924\u093f\u092e\u0940\u0932\u0947 \u092a\u0939\u093f\u0932\u0947 \u0917\u0930\u0947\u0915\u094b \u092c\u093e\u091f <strong>create your CheckHub account<\/strong>, don&#8217;t\nworry \u2014 this is common and easily fixed by our team.<\/p>\n\n<div class=\"wc-callout\">\n  <p><strong>Please don&#8217;t pay again.<\/strong> Your payment has gone through \u2014 it just hasn&#8217;t\n  linked to your account yet.<\/p>\n<\/div>\n\n<h2>Why it happens<\/h2>\n\n<p>Our system links your purchase to the <strong>email address and mobile number used at\ncheckout<\/strong>. If you create or log in to your CheckHub with a different mobile number,\nthe system can&#8217;t match your payment, so your check and the red <strong>\u090f\u0915\u094d\u0938\u0928<\/strong> button\nwon&#8217;t appear in your portal.<\/p>\n\n<div class=\"wc-alert\">\n  <h3>Sometimes it&#8217;s not your fault<\/h3>\n  <p>\u090f\u0915-\u0915\u094d\u0932\u093f\u0915 \u092d\u0941\u0915\u094d\u0924\u093e\u0928\u0940 \u0935\u093f\u0927\u093f\u0939\u0930\u0942 \u091c\u0938\u094d\u0924\u0948 <strong>\u090f\u092a\u094d\u092a\u0932 \u092a\u0947<\/strong> \u0930 <strong>\u0917\u0941\u0917\u0932 \u092d\u0941\u0915\u094d\u0924\u093e\u0928\u0940<\/strong>\n  use the email and mobile number saved in your digital wallet \u2014 which may be an\n  <strong>old or alternate<\/strong> number or email. That&#8217;s the most common cause.<\/p>\n<\/div>\n\n<h2>\u092f\u0938\u0932\u093e\u0908 \u0915\u0938\u0930\u0940 \u0920\u0940\u0915 \u0917\u0930\u094d\u0928\u0947<\/h2>\n\n<p><strong>Haven&#8217;t created your CheckHub account yet?<\/strong> Register with the mobile number\nthat went through at checkout \u2014 including an old number saved in Apple Pay or Google Pay \u2014 and\nyour check will appear automatically.<\/p>\n\n<p><strong>Already registered and can&#8217;t see your check?<\/strong> \u0907\u092e\u0947\u0932\n<a href=\"mailto:ask@workerchecks.com\">ask@workerchecks.com<\/a> with:<\/p>\n\n<ul>\n  <li>Your full name<\/li>\n  <li>The mobile number and email address linked to your CheckHub account<\/li>\n  <li>The mobile number and email used for payment, if you know them<\/li>\n  <li>Roughly when you paid, and how (e.g. Apple Pay, Google Pay, card)<\/li>\n<\/ul>\n\n<p>You can also call us on <a href=\"tel:1300609970\">1300&nbsp;609&nbsp;970<\/a> or use the chat on\nour website \u2014 our assistant will take your details and pass them straight to the team.<\/p>\n\n<p>We&#8217;ll reply by email, <strong>usually within 90 minutes during business hours<\/strong>\n(9am\u20135pm, Monday to Friday), or the next business day if you contact us after hours.<\/p>\n\n<h2>What we&#8217;ll do<\/h2>\n\n<ul>\n  <li>Link your payment and check to your correct CheckHub account<\/li>\n  <li>Send a confirmation email to your registered account<\/li>\n  <li>Make sure your check appears in your CheckHub, ready to start<\/li>\n<\/ul>\n\n<p>Once it&#8217;s linked, log in, click the red <strong>\u090f\u0915\u094d\u0938\u0928<\/strong> button and continue your\napplication as normal.\n<a href=\"https:\/\/workerchecks.com\/ne\/%e0%a4%95%e0%a4%be%e0%a4%97%e0%a4%9c%e0%a4%be%e0%a4%a4%e0%a4%b9%e0%a4%b0%e0%a5%82\/ive-paid-what-happens-next\/\">See what happens next \u2192<\/a><\/p>\n\n<h2>Security note<\/h2>\n\n<p>\u092f\u094b \u092a\u094d\u0930\u0915\u094d\u0930\u093f\u092f\u093e \u0939\u094b <strong>\u0921\u093f\u091c\u093e\u0907\u0928 \u0905\u0928\u0941\u0938\u093e\u0930 \u092e\u094d\u092f\u093e\u0928\u0941\u0905\u0932<\/strong> for your protection. We&#8217;ll confirm the\ndetails belong to you before linking or transferring anything.<\/p>\n\n<style>\n  .wc-callout {\n    background: #e6f0f9; border-left: 4px solid #005bab;\n    padding: 0.9rem 1.1rem; border-radius: 4px; margin: 1.25rem 0;\n  }\n  .wc-callout p { margin: 0; }\n  .wc-alert {\n    background: #fff8e6; border-left: 4px solid #e8a317;\n    padding: 1rem 1.2rem; border-radius: 4px; margin: 1.25rem 0;\n  }\n  .wc-alert h3 { margin-top: 0; }\n  .wc-alert p { margin-bottom: 0; }\n<\/style>\n\n<!-- BODY END -->\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group wc-related-checks-grid\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:16px;background-color:#f4f9ff;margin-top:24px;margin-bottom:24px;padding:20px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n  \n\n<h3 class=\"wp-block-heading has-wc-brand-color has-text-color\" style=\"margin-bottom:16px;\">\u0938\u092e\u094d\u092c\u0928\u094d\u0927\u093f\u0924 \u091c\u093e\u0901\u091a \u0930 \u0905\u0928\u0941\u092a\u093e\u0932\u0928 \u0938\u0947\u0935\u093e\u0939\u0930\u0942<\/h3>\n\n  \n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-d76063e6 wp-block-columns-is-layout-flex\">\n    \n    \n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n      \n      <!-- CARD 1 -->\n      \n\n<div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;margin-bottom:12px;padding:12px 14px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n        \n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/workerchecks.com\/ne\/%e0%a4%aa%e0%a5%8d%e0%a4%b0%e0%a4%b9%e0%a4%b0%e0%a5%80-%e0%a4%9c%e0%a4%be%e0%a4%81%e0%a4%9a%e0%a4%95%e0%a4%be-%e0%a4%aa%e0%a5%8d%e0%a4%b0%e0%a4%95%e0%a4%be%e0%a4%b0%e0%a4%b9%e0%a4%b0%e0%a5%82\/%e0%a4%b0%e0%a4%be%e0%a4%b7%e0%a5%8d%e0%a4%9f%e0%a5%8d%e0%a4%b0%e0%a4%bf%e0%a4%af-%e0%a4%aa%e0%a5%8d%e0%a4%b0%e0%a4%b9%e0%a4%b0%e0%a5%80-%e0%a4%9c%e0%a4%be%e0%a4%81%e0%a4%9a\/\" style=\"color:#005bab;font-weight:600;\">\u0930\u093e\u0937\u094d\u091f\u094d\u0930\u093f\u092f \u092a\u094d\u0930\u0939\u0930\u0940 \u091c\u093e\u0901\u091a<\/a><br><span style=\"font-size:13px;\">\u091b\u093f\u091f\u094b, ACIC-\u092e\u093e\u0928\u094d\u092f\u0924\u093e \u092a\u094d\u0930\u093e\u092a\u094d\u0924 \u0905\u0928\u0932\u093e\u0907\u0928 \u0915\u094d\u0932\u093f\u092f\u0930\u0947\u0928\u094d\u0938\u0964.<\/span><\/p>\n\n      <\/div><\/div>\n\n      <!-- CARD 2 -->\n      \n\n<div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;margin-bottom:12px;padding:12px 14px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n        \n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/workerchecks.com\/ne\/%e0%a4%aa%e0%a5%8d%e0%a4%b0%e0%a4%b9%e0%a4%b0%e0%a5%80-%e0%a4%9c%e0%a4%be%e0%a4%81%e0%a4%9a-%e0%a4%b5%e0%a5%8d%e0%a4%af%e0%a4%be%e0%a4%aa%e0%a4%be%e0%a4%b0-%e0%a4%b8%e0%a4%ae%e0%a4%be%e0%a4%a7\/\" style=\"color:#005bab;font-weight:600;\">BusinessHub \u2013 \u0925\u094b\u0915 Worker Checks<\/a><br><span style=\"font-size:13px;\">\u092c\u0932\u094d\u0915 \u092c\u093f\u0932\u093f\u0919, \u092a\u094d\u0930\u0924\u094d\u092f\u0915\u094d\u0937 \u091f\u094d\u0930\u094d\u092f\u093e\u0915\u093f\u0919 \u0930 \u0938\u0941\u0930\u0915\u094d\u0937\u093f\u0924 \u092a\u094b\u0930\u094d\u091f\u0932\u0939\u0930\u0942\u0964.<\/span><\/p>\n\n      <\/div><\/div>\n\n      <!-- CARD 3 -->\n      \n\n<div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;padding:12px 14px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n        \n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/workerchecks.com\/ne\/vevo-%e0%a4%95%e0%a4%be%e0%a4%ae-%e0%a4%97%e0%a4%b0%e0%a5%8d%e0%a4%a8%e0%a5%87-%e0%a4%85%e0%a4%a7%e0%a4%bf%e0%a4%95%e0%a4%be%e0%a4%b0-%e0%a4%85%e0%a4%a8%e0%a4%b2%e0%a4%be%e0%a4%87%e0%a4%a8-%e0%a4%9c\/\" style=\"color:#005bab;font-weight:600;\">VEVO \u0915\u093e\u092e \u0917\u0930\u094d\u0928\u0947 \u0905\u0927\u093f\u0915\u093e\u0930 \u091c\u093e\u0901\u091a<\/a><br><span style=\"font-size:13px;\">\u0924\u0924\u094d\u0915\u093e\u0932 \u092d\u093f\u0938\u093e \u0915\u093e\u0930\u094d\u092f \u0905\u0927\u093f\u0915\u093e\u0930 \u092a\u094d\u0930\u092e\u093e\u0923\u0940\u0915\u0930\u0923\u0964.<\/span><\/p>\n\n      <\/div><\/div>\n\n    <\/div>\n\n    \n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n      <!-- CARD 4 -->\n      \n\n<div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;margin-bottom:12px;padding:12px 14px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n        \n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/workerchecks.com\/ne\/product\/%e0%a4%a6%e0%a4%bf%e0%a4%b5%e0%a4%be%e0%a4%b2%e0%a4%bf%e0%a4%af%e0%a4%be%e0%a4%aa%e0%a4%a8-%e0%a4%9c%e0%a4%be%e0%a4%81%e0%a4%9a\/\" style=\"color:#005bab;font-weight:600;\">\u0926\u093f\u0935\u093e\u0932\u093f\u092f\u093e\u092a\u0928 \u0930 \u0926\u093f\u0935\u093e\u0932\u093f\u092f\u093e\u092a\u0928 \u091c\u093e\u0901\u091a<\/a><br><span style=\"font-size:13px;\">\u0935\u093e\u0938\u094d\u0924\u0935\u093f\u0915-\u0938\u092e\u092f AFSA \u0935\u093f\u0924\u094d\u0924\u0940\u092f \u0907\u0924\u093f\u0939\u093e\u0938 \u091c\u093e\u0901\u091a\u0964.<\/span><\/p>\n\n      <\/div><\/div>\n\n      <!-- CARD 5 -->\n      \n\n<div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;margin-bottom:12px;padding:12px 14px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n        \n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/workerchecks.com\/ne\/%e0%a4%aa%e0%a5%8d%e0%a4%b0%e0%a4%b9%e0%a4%b0%e0%a5%80-%e0%a4%9c%e0%a4%be%e0%a4%81%e0%a4%9a%e0%a4%95%e0%a4%be-%e0%a4%aa%e0%a5%8d%e0%a4%b0%e0%a4%95%e0%a4%be%e0%a4%b0%e0%a4%b9%e0%a4%b0%e0%a5%82\/%e0%a4%85%e0%a4%a8%e0%a5%8d%e0%a4%a4%e0%a4%b0%e0%a5%8d%e0%a4%b0%e0%a4%be%e0%a4%b7%e0%a5%8d%e0%a4%9f%e0%a5%8d%e0%a4%b0%e0%a4%bf%e0%a4%af-%e0%a4%aa%e0%a5%8d%e0%a4%b0%e0%a4%b9%e0%a4%b0%e0%a5%80-%e0%a4%9c\/\" style=\"color:#005bab;font-weight:600;\">\u0905\u0928\u094d\u0924\u0930\u094d\u0930\u093e\u0937\u094d\u091f\u094d\u0930\u093f\u092f \u092a\u094d\u0930\u0939\u0930\u0940 \u091c\u093e\u0901\u091a<\/a><br><span style=\"font-size:13px;\">\u0935\u093f\u0926\u0947\u0936\u092e\u093e \u0906\u092a\u0930\u093e\u0927\u093f\u0915 \u0907\u0924\u093f\u0939\u093e\u0938\u0915\u094b \u091c\u093e\u0901\u091a\u0964.<\/span><\/p>\n\n      <\/div><\/div>\n\n      <!-- CARD 6 -->\n      \n\n<div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;padding:12px 14px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n        \n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/workerchecks.com\/ne\/product\/qualification-verification\/\" style=\"color:#005bab;font-weight:600;\">\u092f\u094b\u0917\u094d\u092f\u0924\u093e \u092a\u094d\u0930\u092e\u093e\u0923\u0940\u0915\u0930\u0923<\/a><br><span style=\"font-size:13px;\">\u0921\u093f\u0917\u094d\u0930\u0940, \u092a\u094d\u0930\u092e\u093e\u0923\u092a\u0924\u094d\u0930 \u0930 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Please don&#8217;t pay again. 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