How Long Does a National Police Check (NCCHC) Take? | Worker Checks<\/title>\n<meta name=\"description\" content=\"80% of national police checks (NCCHCs) through Worker Checks are returned within 1\u20133 minutes. 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color: #065f46; }\n .badge-amber { background: #fef3c7; color: #92400e; }\n\n .faq-item {\n border: 1.5px solid var(--border);\n border-radius: 10px;\n margin-bottom: 14px;\n background: #fff;\n overflow: hidden;\n }\n .faq-q {\n padding: 16px 20px;\n font-weight: 700;\n color: var(--navy);\n font-size: 15px;\n cursor: pointer;\n list-style: none;\n display: flex;\n justify-content: space-between;\n align-items: center;\n gap: 12px;\n }\n .faq-q::after { content: \"\uff0b\"; color: var(--blue); font-size: 18px; flex-shrink: 0; }\n details[open] .faq-q::after { content: \"\uff0d\"; }\n .faq-a {\n padding: 0 20px 18px;\n font-size: 15px;\n color: var(--muted);\n line-height: 1.7;\n }\n .faq-a p { margin-bottom: 10px; }\n .faq-a p:last-child { margin-bottom: 0; }\n\n .help-strip {\n background: var(--sky-bg);\n border: 1.5px solid var(--sky);\n border-radius: 12px;\n padding: 22px 26px;\n margin-top: 52px;\n display: flex;\n align-items: center;\n gap: 20px;\n flex-wrap: wrap;\n }\n .help-strip-icon { font-size: 32px; flex-shrink: 0; }\n .help-strip-text { flex: 1; min-width: 200px; }\n .help-strip-text strong { display: block; color: var(--navy); font-size: 16px; margin-bottom: 4px; }\n .help-strip-text span { font-size: 14px; color: var(--muted); }\n .help-strip a {\n display: inline-block;\n background: var(--blue);\n color: #fff;\n font-weight: 700;\n font-size: 14px;\n padding: 10px 20px;\n border-radius: 8px;\n text-decoration: none;\n white-space: nowrap;\n }\n .help-strip a:hover { background: var(--navy); }\n\n @media (max-width: 600px) {\n .stat-grid { grid-template-columns: 1fr 1fr; }\n .help-strip { flex-direction: column; }\n }\n<\/style>\n<\/head>\n<body>\n\n<div class=\"article-wrap\">\n\n \n <div class=\"breadcrumb\">\n <a href=\"\/help-hub\/\">Help Hub<\/a>\n <span>\u203a<\/span>\n <a href=\"\/help-hub\/ncchc\/\">National Police Checks (NCCHCs)<\/a>\n <span>\u203a<\/span>\n How long does a police check take?\n <\/div>\n\n \n <div class=\"article-header\">\n <div class=\"article-tag\">Processing Times<\/div>\n <h1>How Long Does a Nationally Coordinated Criminal History Check (NCCHC) Take?<\/h1>\n <div class=\"article-meta\">\n <span>Updated <strong>April 2025<\/strong><\/span>\n <span>4 min read<\/span>\n <span>Applies to: <strong>Standard NCCHC, Volunteer NCCHC, International Police Check<\/strong><\/span>\n <\/div>\n <\/div>\n\n \n <div class=\"quick-answer\">\n <div class=\"quick-answer-label\">Quick Answer<\/div>\n <p>\n 80% of national police checks (NCCHCs) ordered through Worker Checks are returned\n <strong>within 1\u20133 minutes<\/strong>. The remaining 20% are referred by ACIC for manual\n review, which typically takes <strong>1\u201315 business days<\/strong>.\n International police checks vary by country and take longer.\n <\/p>\n <\/div>\n\n \n <div class=\"stat-grid\">\n <div class=\"stat-card\">\n <div class=\"stat-number\">80%<\/div>\n <div class=\"stat-label\">of NCCHCs returned within 1\u20133 minutes<\/div>\n <\/div>\n <div class=\"stat-card\">\n <div class=\"stat-number\">~20%<\/div>\n <div class=\"stat-label\">referred for ACIC manual review<\/div>\n <\/div>\n <div class=\"stat-card\">\n <div class=\"stat-number\">1\u201315<\/div>\n <div class=\"stat-label\">business days for manually reviewed checks<\/div>\n <\/div>\n <div class=\"stat-card\">\n <div class=\"stat-number\">2\u201312<\/div>\n <div class=\"stat-label\">weeks for international police checks<\/div>\n <\/div>\n <\/div>\n\n <div class=\"article-body\">\n\n \n <h2>NCCHC turnaround times<\/h2>\n <p>\n A Nationally Coordinated Criminal History Check (NCCHC) \u2014 commonly referred to as a national\n police check \u2014 is processed through the Australian Criminal Intelligence Commission (ACIC)\n via the National Police Checking Service (NPCS). Worker Checks is an ACIC-accredited provider\n with direct NSS API access, meaning applications are submitted to ACIC instantly with no\n intermediary delay.\n <\/p>\n <p>\n Once submitted, there are two possible processing outcomes:\n <\/p>\n <ul>\n <li><strong>Automatic result (no name match):<\/strong> ACIC finds no matching records and returns the result automatically. 80% of Worker Checks NCCHCs are returned within 1\u20133 minutes.<\/li>\n <li><strong>Manual review (name match):<\/strong> ACIC identifies a potential name match in the national database and refers the check for manual review by an ACIC officer. This takes 1\u201315 business days and cannot be expedited by the applicant or the provider.<\/li>\n <\/ul>\n\n <div class=\"callout\">\n <div class=\"callout-title\">Important<\/div>\n <p>\n A manual review does <em>not<\/em> mean you have a criminal record. It simply means your name\n (or a similar name) exists somewhere in the national database. ACIC officers review the record\n to confirm whether it relates to you before issuing a result.\n <\/p>\n <\/div>\n\n \n <h2>Turnaround times by check type<\/h2>\n <div class=\"table-wrap\">\n <table>\n <thead>\n <tr>\n <th>Check Type<\/th>\n <th>Typical Turnaround<\/th>\n <th>Status<\/th>\n <\/tr>\n <\/thead>\n <tbody>\n <tr>\n <td><strong>Standard NCCHC (Employment)<\/strong><\/td>\n <td>1\u20133 min (automatic)<br>1\u201315 business days (manual review)<\/td>\n <td><span class=\"badge badge-green\">Fast<\/span><\/td>\n <\/tr>\n <tr>\n <td><strong>Volunteer NCCHC<\/strong><\/td>\n <td>1\u20133 min (automatic)<br>1\u201315 business days (manual review)<\/td>\n <td><span class=\"badge badge-green\">Fast<\/span><\/td>\n <\/tr>\n <tr>\n <td><strong>International Police Check \u2014 USA<\/strong><\/td>\n <td>1\u20132 business days<\/td>\n <td><span class=\"badge badge-green\">Fast<\/span><\/td>\n <\/tr>\n <tr>\n <td><strong>International Police Check \u2014 New Zealand<\/strong><\/td>\n <td>Approx. 5 business days<\/td>\n <td><span class=\"badge badge-green\">Fast<\/span><\/td>\n <\/tr>\n <tr>\n <td><strong>International Police Check \u2014 India<\/strong><\/td>\n <td>7\u201310 business days<\/td>\n <td><span class=\"badge badge-amber\">Moderate<\/span><\/td>\n <\/tr>\n <tr>\n <td><strong>International Police Check \u2014 United Kingdom<\/strong><\/td>\n <td>Approx. 10 business days<\/td>\n <td><span class=\"badge badge-amber\">Moderate<\/span><\/td>\n <\/tr>\n <tr>\n <td><strong>International Police Check \u2014 All Other Countries<\/strong><\/td>\n <td>10\u201315 business days<\/td>\n <td><span class=\"badge badge-amber\">Moderate<\/span><\/td>\n <\/tr>\n <tr>\n <td><strong>NDIS Worker Screening Check<\/strong><\/td>\n <td>6\u20138 weeks (state-administered)<\/td>\n <td><span class=\"badge badge-amber\">Longer<\/span><\/td>\n <\/tr>\n <\/tbody>\n <\/table>\n <\/div>\n\n <div class=\"callout\">\n <div class=\"callout-title\">Note on international checks<\/div>\n <p>\n International police check processing times are set by the relevant government or law\n enforcement agency in each country. Worker Checks has no ability to expedite these \u2014\n times shown above are typical averages and may vary.\n <\/p>\n <\/div>\n\n \n <h2>What causes delays?<\/h2>\n <p>\n Delays to your NCCHC result are almost always caused by one of the following:\n <\/p>\n <ul>\n <li><strong>ACIC manual review:<\/strong> A name match in the national database triggers a manual review. This is the most common cause of delays and affects approximately 20% of checks.<\/li>\n <li><strong>Incomplete or incorrect application:<\/strong> Submitting a name that doesn’t match your identity documents, or omitting required previous names, can cause your application to be held for correction.<\/li>\n <li><strong>Identity verification not completed:<\/strong> Your check cannot be submitted to ACIC until your identity has been verified. Completing IDV promptly after payment avoids delays.<\/li>\n <li><strong>Submission outside business hours:<\/strong> ACIC processes checks during standard Australian business hours. Applications submitted in the evening or on weekends are queued and processed the next business day.<\/li>\n <\/ul>\n\n \n <h2>How you’ll receive your result<\/h2>\n <p>\n Once your result is ready, Worker Checks will notify you by email and make your certificate\n available in your <a href=\"https:\/\/app.workerchecks.com\/account\/login\">secure portal<\/a>.\n Your certificate is stored on Worker Checks’ private blockchain \u2014 permanently verifiable and\n tamper-proof.\n <\/p>\n <p>\n From your portal you can print or download your certificate, or share it securely with\n employers and agencies via a verification link. Employers ordering through\n <a href=\"https:\/\/workerchecks.com\/police-check-business-solution\/\">BusinessHub<\/a> are\n also notified automatically when a worker’s result is returned.\n <\/p>\n\n \n <h2>Frequently asked questions<\/h2>\n\n <details class=\"faq-item\">\n <summary class=\"faq-q\">My check has been pending for more than 10 minutes. What should I do?<\/summary>\n <div class=\"faq-a\">\n <p>If your check has been processing for more than 5\u201310 minutes during business hours, it has likely been referred for ACIC manual review. This affects approximately 20% of applications and is completely normal \u2014 it does not indicate a problem with your check.<\/p>\n <p>You do not need to resubmit. Manual reviews typically resolve within 1\u201315 business days. If you have not received a result after 15 business days, contact our support team via the Help Hub chat.<\/p>\n <\/div>\n <\/details>\n\n <details class=\"faq-item\">\n <summary class=\"faq-q\">Can I pay extra to get a faster result?<\/summary>\n <div class=\"faq-a\">\n <p>No. All ACIC-accredited providers connect to the same national database, so no provider can offer a guaranteed express service that bypasses the ACIC queue. Any provider advertising a “guaranteed fast result” is referring to the typical automatic result time, which only applies when no manual review is required.<\/p>\n <p>Worker Checks charges a flat rate with no express fees \u2014 your check is submitted immediately upon identity verification, and results are returned as fast as ACIC processes them.<\/p>\n <\/div>\n <\/details>\n\n <details class=\"faq-item\">\n <summary class=\"faq-q\">Does having a common name slow down my check?<\/summary>\n <div class=\"faq-a\">\n <p>It can. A common name increases the likelihood of a name match in the national database, which triggers an ACIC manual review. Providing accurate middle names and ensuring your submitted details exactly match your identity documents can help ACIC confirm your identity more quickly.<\/p>\n <\/div>\n <\/details>\n\n <details class=\"faq-item\">\n <summary class=\"faq-q\">How long is my NCCHC result valid for?<\/summary>\n <div class=\"faq-a\">\n <p>An NCCHC result does not have an official expiry date \u2014 it is a point-in-time record of your criminal history at the time of issue. However, many employers and organisations require a check to have been issued within a specific timeframe, commonly 3\u201312 months. Check with the requesting organisation before reusing an existing certificate.<\/p>\n <\/div>\n <\/details>\n\n <details class=\"faq-item\">\n <summary class=\"faq-q\">Will I receive email updates while my check is being processed?<\/summary>\n <div class=\"faq-a\">\n <p>Yes. Worker Checks sends email notifications at key stages of your application \u2014 including when your identity verification is complete, when your check has been submitted to ACIC, and when your result is ready. You can also log in to your portal at any time to check your application status.<\/p>\n <\/div>\n <\/details>\n\n <\/div>\n\n\n\n<\/div>\n\n<\/body>\n<\/html>\n\n\n\n\n\n<div class=\"wp-block-group wc-related-checks-grid\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:16px;background-color:#f4f9ff;margin-top:24px;margin-bottom:24px;padding:20px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n \n <h3 class=\"wp-block-heading has-wc-brand-color has-text-color\" style=\"margin-bottom:16px;\">Related checks and compliance services<\/h3>\n \n\n \n <div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3200dbe6 wp-block-columns-is-layout-flex\">\n \n \n <div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n \n \n \n <div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;margin-bottom:12px;padding:12px 14px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n \n <p><a href=\"https:\/\/workerchecks.com\/police-check-types\/national-police-check\/\" style=\"color:#005bab;font-weight:600;\">National Police Check<\/a><br><span style=\"font-size:13px;\">Fast, ACIC-accredited online clearance.<\/span><\/p>\n \n <\/div><\/div>\n \n\n \n \n <div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;margin-bottom:12px;padding:12px 14px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n \n <p><a href=\"https:\/\/workerchecks.com\/police-check-business-solution\/\" style=\"color:#005bab;font-weight:600;\">BusinessHub \u2013 Bulk Worker Checks<\/a><br><span style=\"font-size:13px;\">Bulk billing, live tracking and secure portals.<\/span><\/p>\n \n <\/div><\/div>\n \n\n \n \n <div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;padding:12px 14px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n \n <p><a href=\"https:\/\/workerchecks.com\/vevo-right-to-work-check-online-work-entitlement-verification\/\" style=\"color:#005bab;font-weight:600;\">VEVO Right to Work Check<\/a><br><span style=\"font-size:13px;\">Instant visa work-rights verification.<\/span><\/p>\n \n <\/div><\/div>\n \n\n <\/div>\n \n\n\n \n <div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n \n \n <div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;margin-bottom:12px;padding:12px 14px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n \n <p><a href=\"https:\/\/workerchecks.com\/product\/bankruptcy-insolvency-check\/\" style=\"color:#005bab;font-weight:600;\">Bankruptcy & Insolvency Check<\/a><br><span style=\"font-size:13px;\">Real-time AFSA financial history checks.<\/span><\/p>\n \n <\/div><\/div>\n \n\n \n \n <div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;margin-bottom:12px;padding:12px 14px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n \n <p><a href=\"https:\/\/workerchecks.com\/police-check-types\/international-police-check\/\" style=\"color:#005bab;font-weight:600;\">International Police Check<\/a><br><span style=\"font-size:13px;\">Overseas criminal history screening.<\/span><\/p>\n \n <\/div><\/div>\n \n\n \n \n <div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;padding:12px 14px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n \n <p><a href=\"https:\/\/workerchecks.com\/product\/qualification-verification\/\" style=\"color:#005bab;font-weight:600;\">Qualification Verification<\/a><br><span style=\"font-size:13px;\">Verify degrees, certificates and training.<\/span><\/p>\n \n <\/div><\/div>\n \n\n <\/div>\n \n <\/div>\n \n<\/div><\/div>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Typical Processing Times for Worker Checks Services How Long Does a National Police Check (NCCHC) Take? | Worker Checks Help Hub \u203a National Police Checks (NCCHCs) \u203a How long does a police check take? Processing Times How Long Does a Nationally Coordinated Criminal History Check (NCCHC) Take? Updated April 2025 4 min read Applies to:…<\/p>","protected":false},"author":196713191,"featured_media":13515,"comment_status":"open","ping_status":"open","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"doc_category":[1353612,1353607,1353611,1353610],"doc_tag":[],"class_list":["post-11685","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-afp-police-checks","doc_category-check-types","doc_category-international-checks","doc_category-nationally-coordinated-criminal-history-checks"],"year_month":"2026-05","word_count":1498,"total_views":"6","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"\u0915\u093e\u092e\u0926\u093e\u0930 \u091c\u093e\u0901\u091a\u0939\u0930\u0942","author_nicename":"workerchecks","author_url":"https:\/\/workerchecks.com\/ne\/author\/workerchecks\/"},"doc_category_info":[{"term_name":"AFP Police Checks","term_url":"https:\/\/workerchecks.com\/ne\/docs-category\/afp-police-checks\/"},{"term_name":"Check Types","term_url":"https:\/\/workerchecks.com\/ne\/docs-category\/check-types\/"},{"term_name":"International Checks","term_url":"https:\/\/workerchecks.com\/ne\/docs-category\/international-checks\/"},{"term_name":"Nationally Coordinated Criminal History Checks","term_url":"https:\/\/workerchecks.com\/ne\/docs-category\/nationally-coordinated-criminal-history-checks\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/workerchecks.com\/ne\/wp-json\/wp\/v2\/docs\/11685","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/workerchecks.com\/ne\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/workerchecks.com\/ne\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/workerchecks.com\/ne\/wp-json\/wp\/v2\/users\/196713191"}],"replies":[{"embeddable":true,"href":"https:\/\/workerchecks.com\/ne\/wp-json\/wp\/v2\/comments?post=11685"}],"version-history":[{"count":0,"href":"https:\/\/workerchecks.com\/ne\/wp-json\/wp\/v2\/docs\/11685\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/workerchecks.com\/ne\/wp-json\/wp\/v2\/media\/13515"}],"wp:attachment":[{"href":"https:\/\/workerchecks.com\/ne\/wp-json\/wp\/v2\/media?parent=11685"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/workerchecks.com\/ne\/wp-json\/wp\/v2\/doc_category?post=11685"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/workerchecks.com\/ne\/wp-json\/wp\/v2\/doc_tag?post=11685"}],"curies":[{"name":"\u0921\u092c\u094d\u0932\u094d\u092f\u0942\u092a\u0940","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

{"id":11685,"date":"2025-10-19T23:27:15","date_gmt":"2025-10-19T12:27:15","guid":{"rendered":"https:\/\/workerchecks.com\/docs\/how-long-does-an-australian-police-check-take\/"},"modified":"2026-04-23T14:41:23","modified_gmt":"2026-04-23T04:41:23","password":"","slug":"how-long-does-a-police-check-take","status":"publish","type":"docs","link":"https:\/\/workerchecks.com\/ne\/docs\/how-long-does-a-police-check-take\/","title":{"rendered":"\u092a\u0941\u0932\u093f\u0938 \u091c\u093e\u0901\u091a\u092e\u093e \u0915\u0924\u093f \u0938\u092e\u092f \u0932\u093e\u0917\u094d\u091b?"},"content":{"rendered":"\n

Typical Processing Times for Worker Checks Services<\/em><\/h3>\n\n\n\n\n\n\n\n\n\nHow Long Does a National Police Check (NCCHC) Take? | Worker Checks<\/title>\n<meta name=\"description\" content=\"80% of national police checks (NCCHCs) through Worker Checks are returned within 1\u20133 minutes. See turnaround times for every check type and what causes delays.\">\n<style>\n :root {\n --blue: #005bab;\n --sky: #bde4f7;\n --sky-bg: #e3f3fc;\n --navy: #0B1D3A;\n --bg: #F4F7FB;\n --border: #E2E8F0;\n --text: #1a2a3a;\n --muted: #5a6a7a;\n }\n\n * { box-sizing: border-box; margin: 0; padding: 0; }\n\n body {\n font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;\n background: var(--bg);\n color: var(--text);\n line-height: 1.7;\n font-size: 16px;\n }\n\n .article-wrap {\n max-width: 820px;\n margin: 0 auto;\n padding: 40px 24px 80px;\n }\n\n .breadcrumb {\n font-size: 13px;\n color: var(--muted);\n margin-bottom: 28px;\n }\n .breadcrumb a { color: var(--blue); text-decoration: none; }\n .breadcrumb a:hover { text-decoration: underline; }\n .breadcrumb span { margin: 0 6px; }\n\n .article-header {\n margin-bottom: 36px;\n padding-bottom: 28px;\n border-bottom: 2px solid var(--border);\n }\n .article-tag {\n display: inline-block;\n background: var(--sky-bg);\n color: var(--blue);\n font-size: 12px;\n font-weight: 700;\n letter-spacing: 0.08em;\n text-transform: uppercase;\n padding: 4px 12px;\n border-radius: 20px;\n margin-bottom: 16px;\n }\n h1 {\n font-size: clamp(24px, 4vw, 34px);\n font-weight: 800;\n color: var(--navy);\n line-height: 1.25;\n margin-bottom: 14px;\n }\n .article-meta {\n font-size: 13px;\n color: var(--muted);\n display: flex;\n gap: 20px;\n flex-wrap: wrap;\n align-items: center;\n }\n .article-meta strong { color: var(--text); 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color: #065f46; }\n .badge-amber { background: #fef3c7; color: #92400e; }\n\n .faq-item {\n border: 1.5px solid var(--border);\n border-radius: 10px;\n margin-bottom: 14px;\n background: #fff;\n overflow: hidden;\n }\n .faq-q {\n padding: 16px 20px;\n font-weight: 700;\n color: var(--navy);\n font-size: 15px;\n cursor: pointer;\n list-style: none;\n display: flex;\n justify-content: space-between;\n align-items: center;\n gap: 12px;\n }\n .faq-q::after { content: \"\uff0b\"; color: var(--blue); font-size: 18px; flex-shrink: 0; }\n details[open] .faq-q::after { content: \"\uff0d\"; }\n .faq-a {\n padding: 0 20px 18px;\n font-size: 15px;\n color: var(--muted);\n line-height: 1.7;\n }\n .faq-a p { margin-bottom: 10px; }\n .faq-a p:last-child { margin-bottom: 0; }\n\n .help-strip {\n background: var(--sky-bg);\n border: 1.5px solid var(--sky);\n border-radius: 12px;\n padding: 22px 26px;\n margin-top: 52px;\n display: flex;\n align-items: center;\n gap: 20px;\n flex-wrap: wrap;\n }\n .help-strip-icon { font-size: 32px; flex-shrink: 0; }\n .help-strip-text { flex: 1; min-width: 200px; }\n .help-strip-text strong { display: block; color: var(--navy); font-size: 16px; margin-bottom: 4px; }\n .help-strip-text span { font-size: 14px; color: var(--muted); }\n .help-strip a {\n display: inline-block;\n background: var(--blue);\n color: #fff;\n font-weight: 700;\n font-size: 14px;\n padding: 10px 20px;\n border-radius: 8px;\n text-decoration: none;\n white-space: nowrap;\n }\n .help-strip a:hover { background: var(--navy); }\n\n @media (max-width: 600px) {\n .stat-grid { grid-template-columns: 1fr 1fr; }\n .help-strip { flex-direction: column; }\n }\n<\/style>\n<\/head>\n<body>\n\n<div class=\"article-wrap\">\n\n \n <div class=\"breadcrumb\">\n <a href=\"\/help-hub\/\">Help Hub<\/a>\n <span>\u203a<\/span>\n <a href=\"\/help-hub\/ncchc\/\">National Police Checks (NCCHCs)<\/a>\n <span>\u203a<\/span>\n How long does a police check take?\n <\/div>\n\n \n <div class=\"article-header\">\n <div class=\"article-tag\">Processing Times<\/div>\n <h1>How Long Does a Nationally Coordinated Criminal History Check (NCCHC) Take?<\/h1>\n <div class=\"article-meta\">\n <span>Updated <strong>April 2025<\/strong><\/span>\n <span>4 min read<\/span>\n <span>Applies to: <strong>Standard NCCHC, Volunteer NCCHC, International Police Check<\/strong><\/span>\n <\/div>\n <\/div>\n\n \n <div class=\"quick-answer\">\n <div class=\"quick-answer-label\">Quick Answer<\/div>\n <p>\n 80% of national police checks (NCCHCs) ordered through Worker Checks are returned\n <strong>within 1\u20133 minutes<\/strong>. The remaining 20% are referred by ACIC for manual\n review, which typically takes <strong>1\u201315 business days<\/strong>.\n International police checks vary by country and take longer.\n <\/p>\n <\/div>\n\n \n <div class=\"stat-grid\">\n <div class=\"stat-card\">\n <div class=\"stat-number\">80%<\/div>\n <div class=\"stat-label\">of NCCHCs returned within 1\u20133 minutes<\/div>\n <\/div>\n <div class=\"stat-card\">\n <div class=\"stat-number\">~20%<\/div>\n <div class=\"stat-label\">referred for ACIC manual review<\/div>\n <\/div>\n <div class=\"stat-card\">\n <div class=\"stat-number\">1\u201315<\/div>\n <div class=\"stat-label\">business days for manually reviewed checks<\/div>\n <\/div>\n <div class=\"stat-card\">\n <div class=\"stat-number\">2\u201312<\/div>\n <div class=\"stat-label\">weeks for international police checks<\/div>\n <\/div>\n <\/div>\n\n <div class=\"article-body\">\n\n \n <h2>NCCHC turnaround times<\/h2>\n <p>\n A Nationally Coordinated Criminal History Check (NCCHC) \u2014 commonly referred to as a national\n police check \u2014 is processed through the Australian Criminal Intelligence Commission (ACIC)\n via the National Police Checking Service (NPCS). Worker Checks is an ACIC-accredited provider\n with direct NSS API access, meaning applications are submitted to ACIC instantly with no\n intermediary delay.\n <\/p>\n <p>\n Once submitted, there are two possible processing outcomes:\n <\/p>\n <ul>\n <li><strong>Automatic result (no name match):<\/strong> ACIC finds no matching records and returns the result automatically. 80% of Worker Checks NCCHCs are returned within 1\u20133 minutes.<\/li>\n <li><strong>Manual review (name match):<\/strong> ACIC identifies a potential name match in the national database and refers the check for manual review by an ACIC officer. This takes 1\u201315 business days and cannot be expedited by the applicant or the provider.<\/li>\n <\/ul>\n\n <div class=\"callout\">\n <div class=\"callout-title\">Important<\/div>\n <p>\n A manual review does <em>not<\/em> mean you have a criminal record. It simply means your name\n (or a similar name) exists somewhere in the national database. ACIC officers review the record\n to confirm whether it relates to you before issuing a result.\n <\/p>\n <\/div>\n\n \n <h2>Turnaround times by check type<\/h2>\n <div class=\"table-wrap\">\n <table>\n <thead>\n <tr>\n <th>Check Type<\/th>\n <th>Typical Turnaround<\/th>\n <th>Status<\/th>\n <\/tr>\n <\/thead>\n <tbody>\n <tr>\n <td><strong>Standard NCCHC (Employment)<\/strong><\/td>\n <td>1\u20133 min (automatic)<br>1\u201315 business days (manual review)<\/td>\n <td><span class=\"badge badge-green\">Fast<\/span><\/td>\n <\/tr>\n <tr>\n <td><strong>Volunteer NCCHC<\/strong><\/td>\n <td>1\u20133 min (automatic)<br>1\u201315 business days (manual review)<\/td>\n <td><span class=\"badge badge-green\">Fast<\/span><\/td>\n <\/tr>\n <tr>\n <td><strong>International Police Check \u2014 USA<\/strong><\/td>\n <td>1\u20132 business days<\/td>\n <td><span class=\"badge badge-green\">Fast<\/span><\/td>\n <\/tr>\n <tr>\n <td><strong>International Police Check \u2014 New Zealand<\/strong><\/td>\n <td>Approx. 5 business days<\/td>\n <td><span class=\"badge badge-green\">Fast<\/span><\/td>\n <\/tr>\n <tr>\n <td><strong>International Police Check \u2014 India<\/strong><\/td>\n <td>7\u201310 business days<\/td>\n <td><span class=\"badge badge-amber\">Moderate<\/span><\/td>\n <\/tr>\n <tr>\n <td><strong>International Police Check \u2014 United Kingdom<\/strong><\/td>\n <td>Approx. 10 business days<\/td>\n <td><span class=\"badge badge-amber\">Moderate<\/span><\/td>\n <\/tr>\n <tr>\n <td><strong>International Police Check \u2014 All Other Countries<\/strong><\/td>\n <td>10\u201315 business days<\/td>\n <td><span class=\"badge badge-amber\">Moderate<\/span><\/td>\n <\/tr>\n <tr>\n <td><strong>NDIS Worker Screening Check<\/strong><\/td>\n <td>6\u20138 weeks (state-administered)<\/td>\n <td><span class=\"badge badge-amber\">Longer<\/span><\/td>\n <\/tr>\n <\/tbody>\n <\/table>\n <\/div>\n\n <div class=\"callout\">\n <div class=\"callout-title\">Note on international checks<\/div>\n <p>\n International police check processing times are set by the relevant government or law\n enforcement agency in each country. Worker Checks has no ability to expedite these \u2014\n times shown above are typical averages and may vary.\n <\/p>\n <\/div>\n\n \n <h2>What causes delays?<\/h2>\n <p>\n Delays to your NCCHC result are almost always caused by one of the following:\n <\/p>\n <ul>\n <li><strong>ACIC manual review:<\/strong> A name match in the national database triggers a manual review. This is the most common cause of delays and affects approximately 20% of checks.<\/li>\n <li><strong>Incomplete or incorrect application:<\/strong> Submitting a name that doesn’t match your identity documents, or omitting required previous names, can cause your application to be held for correction.<\/li>\n <li><strong>Identity verification not completed:<\/strong> Your check cannot be submitted to ACIC until your identity has been verified. Completing IDV promptly after payment avoids delays.<\/li>\n <li><strong>Submission outside business hours:<\/strong> ACIC processes checks during standard Australian business hours. Applications submitted in the evening or on weekends are queued and processed the next business day.<\/li>\n <\/ul>\n\n \n <h2>How you’ll receive your result<\/h2>\n <p>\n Once your result is ready, Worker Checks will notify you by email and make your certificate\n available in your <a href=\"https:\/\/app.workerchecks.com\/account\/login\">secure portal<\/a>.\n Your certificate is stored on Worker Checks’ private blockchain \u2014 permanently verifiable and\n tamper-proof.\n <\/p>\n <p>\n From your portal you can print or download your certificate, or share it securely with\n employers and agencies via a verification link. Employers ordering through\n <a href=\"https:\/\/workerchecks.com\/police-check-business-solution\/\">BusinessHub<\/a> are\n also notified automatically when a worker’s result is returned.\n <\/p>\n\n \n <h2>Frequently asked questions<\/h2>\n\n <details class=\"faq-item\">\n <summary class=\"faq-q\">My check has been pending for more than 10 minutes. What should I do?<\/summary>\n <div class=\"faq-a\">\n <p>If your check has been processing for more than 5\u201310 minutes during business hours, it has likely been referred for ACIC manual review. This affects approximately 20% of applications and is completely normal \u2014 it does not indicate a problem with your check.<\/p>\n <p>You do not need to resubmit. Manual reviews typically resolve within 1\u201315 business days. If you have not received a result after 15 business days, contact our support team via the Help Hub chat.<\/p>\n <\/div>\n <\/details>\n\n <details class=\"faq-item\">\n <summary class=\"faq-q\">Can I pay extra to get a faster result?<\/summary>\n <div class=\"faq-a\">\n <p>No. All ACIC-accredited providers connect to the same national database, so no provider can offer a guaranteed express service that bypasses the ACIC queue. Any provider advertising a “guaranteed fast result” is referring to the typical automatic result time, which only applies when no manual review is required.<\/p>\n <p>Worker Checks charges a flat rate with no express fees \u2014 your check is submitted immediately upon identity verification, and results are returned as fast as ACIC processes them.<\/p>\n <\/div>\n <\/details>\n\n <details class=\"faq-item\">\n <summary class=\"faq-q\">Does having a common name slow down my check?<\/summary>\n <div class=\"faq-a\">\n <p>It can. A common name increases the likelihood of a name match in the national database, which triggers an ACIC manual review. Providing accurate middle names and ensuring your submitted details exactly match your identity documents can help ACIC confirm your identity more quickly.<\/p>\n <\/div>\n <\/details>\n\n <details class=\"faq-item\">\n <summary class=\"faq-q\">How long is my NCCHC result valid for?<\/summary>\n <div class=\"faq-a\">\n <p>An NCCHC result does not have an official expiry date \u2014 it is a point-in-time record of your criminal history at the time of issue. However, many employers and organisations require a check to have been issued within a specific timeframe, commonly 3\u201312 months. Check with the requesting organisation before reusing an existing certificate.<\/p>\n <\/div>\n <\/details>\n\n <details class=\"faq-item\">\n <summary class=\"faq-q\">Will I receive email updates while my check is being processed?<\/summary>\n <div class=\"faq-a\">\n <p>Yes. Worker Checks sends email notifications at key stages of your application \u2014 including when your identity verification is complete, when your check has been submitted to ACIC, and when your result is ready. You can also log in to your portal at any time to check your application status.<\/p>\n <\/div>\n <\/details>\n\n <\/div>\n\n\n\n<\/div>\n\n<\/body>\n<\/html>\n\n\n\n\n\n<div class=\"wp-block-group wc-related-checks-grid\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:16px;background-color:#f4f9ff;margin-top:24px;margin-bottom:24px;padding:20px;\"><div class=\"wp-block-groupinner-container is-layout-flow wp-block-group-is-layout-flow\">\n \n <h3 class=\"wp-block-heading has-wc-brand-color has-text-color\" style=\"margin-bottom:16px;\">Related checks and compliance services<\/h3>\n \n\n \n <div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3200dbe6 wp-block-columns-is-layout-flex\">\n \n \n <div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n \n \n \n <div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;margin-bottom:12px;padding:12px 14px;\"><div class=\"wp-block-groupinner-container is-layout-flow wp-block-group-is-layout-flow\">\n \n <p><a href=\"https:\/\/workerchecks.com\/police-check-types\/national-police-check\/\" style=\"color:#005bab;font-weight:600;\">National Police Check<\/a><br><span style=\"font-size:13px;\">Fast, ACIC-accredited online clearance.<\/span><\/p>\n \n <\/div><\/div>\n \n\n \n \n <div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;margin-bottom:12px;padding:12px 14px;\"><div class=\"wp-block-groupinner-container is-layout-flow wp-block-group-is-layout-flow\">\n \n <p><a href=\"https:\/\/workerchecks.com\/police-check-business-solution\/\" style=\"color:#005bab;font-weight:600;\">BusinessHub \u2013 Bulk Worker Checks<\/a><br><span style=\"font-size:13px;\">Bulk billing, live tracking and secure portals.<\/span><\/p>\n \n <\/div><\/div>\n \n\n \n \n <div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;padding:12px 14px;\"><div class=\"wp-block-groupinner-container is-layout-flow wp-block-group-is-layout-flow\">\n \n <p><a href=\"https:\/\/workerchecks.com\/vevo-right-to-work-check-online-work-entitlement-verification\/\" style=\"color:#005bab;font-weight:600;\">VEVO Right to Work Check<\/a><br><span style=\"font-size:13px;\">Instant visa work-rights verification.<\/span><\/p>\n \n <\/div><\/div>\n \n\n <\/div>\n \n\n\n \n <div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n \n \n <div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;margin-bottom:12px;padding:12px 14px;\"><div class=\"wp-block-groupinner-container is-layout-flow wp-block-group-is-layout-flow\">\n \n <p><a href=\"https:\/\/workerchecks.com\/product\/bankruptcy-insolvency-check\/\" style=\"color:#005bab;font-weight:600;\">Bankruptcy & Insolvency Check<\/a><br><span style=\"font-size:13px;\">Real-time AFSA financial history checks.<\/span><\/p>\n \n <\/div><\/div>\n \n\n \n \n <div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;margin-bottom:12px;padding:12px 14px;\"><div class=\"wp-block-groupinner-container is-layout-flow wp-block-group-is-layout-flow\">\n \n <p><a href=\"https:\/\/workerchecks.com\/police-check-types\/international-police-check\/\" style=\"color:#005bab;font-weight:600;\">International Police Check<\/a><br><span style=\"font-size:13px;\">Overseas criminal history screening.<\/span><\/p>\n \n <\/div><\/div>\n \n\n \n \n <div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;padding:12px 14px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n \n <p><a href=\"https:\/\/workerchecks.com\/product\/qualification-verification\/\" style=\"color:#005bab;font-weight:600;\">Qualification Verification<\/a><br><span style=\"font-size:13px;\">Verify degrees, certificates and training.<\/span><\/p>\n \n <\/div><\/div>\n \n\n <\/div>\n \n <\/div>\n \n<\/div><\/div>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Typical Processing Times for Worker Checks Services How Long Does a National Police Check (NCCHC) Take? | Worker Checks Help Hub \u203a National Police Checks (NCCHCs) \u203a How long does a police check take? Processing Times How Long Does a Nationally Coordinated Criminal History Check (NCCHC) Take? Updated April 2025 4 min read Applies to:…<\/p>","protected":false},"author":196713191,"featured_media":13515,"comment_status":"open","ping_status":"open","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"doc_category":[1353612,1353607,1353611,1353610],"doc_tag":[],"class_list":["post-11685","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-afp-police-checks","doc_category-check-types","doc_category-international-checks","doc_category-nationally-coordinated-criminal-history-checks"],"year_month":"2026-05","word_count":1498,"total_views":"6","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"\u0915\u093e\u092e\u0926\u093e\u0930 \u091c\u093e\u0901\u091a\u0939\u0930\u0942","author_nicename":"workerchecks","author_url":"https:\/\/workerchecks.com\/ne\/author\/workerchecks\/"},"doc_category_info":[{"term_name":"AFP Police Checks","term_url":"https:\/\/workerchecks.com\/ne\/docs-category\/afp-police-checks\/"},{"term_name":"Check Types","term_url":"https:\/\/workerchecks.com\/ne\/docs-category\/check-types\/"},{"term_name":"International Checks","term_url":"https:\/\/workerchecks.com\/ne\/docs-category\/international-checks\/"},{"term_name":"Nationally Coordinated Criminal History Checks","term_url":"https:\/\/workerchecks.com\/ne\/docs-category\/nationally-coordinated-criminal-history-checks\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/workerchecks.com\/ne\/wp-json\/wp\/v2\/docs\/11685","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/workerchecks.com\/ne\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/workerchecks.com\/ne\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/workerchecks.com\/ne\/wp-json\/wp\/v2\/users\/196713191"}],"replies":[{"embeddable":true,"href":"https:\/\/workerchecks.com\/ne\/wp-json\/wp\/v2\/comments?post=11685"}],"version-history":[{"count":0,"href":"https:\/\/workerchecks.com\/ne\/wp-json\/wp\/v2\/docs\/11685\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/workerchecks.com\/ne\/wp-json\/wp\/v2\/media\/13515"}],"wp:attachment":[{"href":"https:\/\/workerchecks.com\/ne\/wp-json\/wp\/v2\/media?parent=11685"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/workerchecks.com\/ne\/wp-json\/wp\/v2\/doc_category?post=11685"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/workerchecks.com\/ne\/wp-json\/wp\/v2\/doc_tag?post=11685"}],"curies":[{"name":"\u0921\u092c\u094d\u0932\u094d\u092f\u0942\u092a\u0940","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}