{"id":14287,"date":"2026-02-19T12:02:24","date_gmt":"2026-02-19T01:02:24","guid":{"rendered":"https:\/\/workerchecks.com\/?post_type=docs&#038;p=14287"},"modified":"2026-02-19T12:16:39","modified_gmt":"2026-02-19T01:16:39","password":"","slug":"adding-an-administrator-to-your-business-hub-account","status":"publish","type":"docs","link":"https:\/\/workerchecks.com\/hi\/docs\/adding-an-administrator-to-your-business-hub-account\/","title":{"rendered":"\u0905\u092a\u0928\u0947 Worker Checks \u092c\u093f\u091c\u0928\u0947\u0938 \u0939\u092c \u092e\u0947\u0902 \u090f\u0915 \u090f\u0921\u092e\u093f\u0928\u093f\u0938\u094d\u091f\u094d\u0930\u0947\u091f\u0930 \u091c\u094b\u0921\u093c\u0928\u093e"},"content":{"rendered":"\n<!DOCTYPE html>\n<html lang=\"en\">\n<head>\n  <meta charset=\"UTF-8\">\n  <title>Adding an Administrator to Your Business Hub Account<\/title>\n  <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n  <style>\n    * { box-sizing: border-box; margin: 0; 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}\n    .help-strip {\n      background: #e3f3fc;\n      border-radius: 8px;\n      padding: 18px 24px;\n      margin-top: 40px;\n      text-align: center;\n      font-size: 14px;\n    }\n    .help-strip a {\n      color: #005bab;\n      font-weight: 600;\n      text-decoration: none;\n    }\n    .help-strip a:hover { text-decoration: underline; }\n  <\/style>\n<\/head>\n<body>\n\n<div class=\"container\">\n\n  <h1>Adding an Administrator to Your Business Hub Account<\/h1>\n  <div class=\"article-meta\">Business Hub &nbsp;&middot;&nbsp; Account Management &nbsp;&middot;&nbsp; Last updated February 2026<\/div>\n\n  <p>If you need a colleague or team member to help manage your Worker Checks Business Hub account, you can invite them as an Administrator. Administrators have the same level of access as Account Owners, including the ability to invite candidates, view background check results, and manage account settings.<\/p>\n\n  <div class=\"callout\">\n    <strong>&#128274; Account Owners only.<\/strong> Only existing Account Owners can send an Add Admin invitation. If you don&#8217;t see the <strong>Add Admin<\/strong> tab described below, you may not have Account Owner access. Contact your Account Owner or reach out to <a href=\"mailto:ask@workerchecks.com\" style=\"color:#005bab;\">ask@workerchecks.com<\/a> for assistance.\n  <\/div>\n\n  <p>You can confirm who currently has access to your account at any time by navigating to the <strong>Account<\/strong> tab and reviewing the <strong>Administration Users<\/strong> table at the bottom of the Account Summary page.<\/p>\n\n  <h2>How to Add a New Administrator<\/h2>\n\n  <div class=\"step-block\">\n    <div class=\"step-number\">1<\/div>\n    <div class=\"step-content\">\n      <h3>Go to the Invite tab<\/h3>\n      <p>Log in to your Business Hub and click the <span class=\"tab-indicator\">Invite<\/span> tab in the top navigation bar.<\/p>\n    <\/div>\n  <\/div>\n\n  <div class=\"step-block\">\n    <div class=\"step-number\">2<\/div>\n    <div class=\"step-content\">\n      <h3>Enter the new administrator&#8217;s details<\/h3>\n      <p>Fill in the candidate fields at the top of the Invite page with the details of the person you are adding:<\/p>\n      <div class=\"field-list\">\n        <div class=\"field-row\">\n          <span class=\"field-label\">Email Address <span class=\"badge badge-required\">Required<\/span><\/span>\n          <span>The person&#8217;s work email address. This is where their invitation will be sent.<\/span>\n        <\/div>\n        <div class=\"field-row\">\n          <span class=\"field-label\">First Name <span class=\"badge badge-recommended\">Recommended<\/span><\/span>\n          <span>Their first name, so the invitation email is personalised.<\/span>\n        <\/div>\n        <div class=\"field-row\">\n          <span class=\"field-label\">Last Name <span class=\"badge badge-recommended\">Recommended<\/span><\/span>\n          <span>Their last name.<\/span>\n        <\/div>\n        <div class=\"field-row\">\n          <span class=\"field-label\">Mobile <span class=\"badge badge-required\">Required<\/span><\/span>\n          <span>Their mobile number. An SMS will also be sent with the invitation.<\/span>\n        <\/div>\n        <div class=\"field-row\">\n          <span class=\"field-label\">Customer Reference <span class=\"badge badge-optional\">Optional<\/span><\/span>\n          <span>An internal reference for your records, if needed.<\/span>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"step-block\">\n    <div class=\"step-number\">3<\/div>\n    <div class=\"step-content\">\n      <h3>Select the Add Admin tab<\/h3>\n      <p>Below the candidate details, you will see a row of tabs: <em>Checks Only<\/em>, <em>Support Worker Plans<\/em>, <em>Bulk Upload<\/em>, and <span class=\"tab-indicator\">Add Admin<\/span>. Click the <strong>Add Admin<\/strong> tab.<\/p>\n      <div class=\"warning\">\n        <strong>&#9888; Danger Zone.<\/strong> This section is clearly marked as a restricted area. Only proceed if you intend to grant this person full administrative access to your account. This cannot be undone without manually removing their access afterwards.\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <div class=\"step-block\">\n    <div class=\"step-number\">4<\/div>\n    <div class=\"step-content\">\n      <h3>Select &#8220;Add Business Admin Support&#8221;<\/h3>\n      <p>You will see the option labelled <strong>Add Business Admin Support to your [Organisation Name] Account<\/strong>. Select this option by clicking the radio button next to it.<\/p>\n    <\/div>\n  <\/div>\n\n  <div class=\"step-block\">\n    <div class=\"step-number\">5<\/div>\n    <div class=\"step-content\">\n      <h3>Send the invitation<\/h3>\n      <p>Click the <strong>Send Invitation<\/strong> button. The new administrator will receive both an email and an SMS with instructions to set up their access.<\/p>\n      <div class=\"result-box\">\n        <h4>&#10003; What happens next?<\/h4>\n        <p>Once the person accepts the invitation and completes their account setup, they will appear in the <strong>Administration Users<\/strong> table under <strong>Account &rsaquo; Account Summary<\/strong>. Their Role Type will be listed as <em>Account Owner<\/em>.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <h2>Verifying Access Has Been Granted<\/h2>\n  <p>To confirm the new administrator has successfully joined your account, navigate to the <strong>Account<\/strong> tab and select <strong>Account Summary<\/strong>. Scroll down to the <strong>Administration Users<\/strong> table \u2014 you should see their name, email address, and a Role Type of <em>Account Owner<\/em> listed there.<\/p>\n\n  <h2>Need to Remove an Administrator?<\/h2>\n  <p>If you need to remove an administrator&#8217;s access, please contact the Worker Checks support team at <a href=\"mailto:ask@workerchecks.com\" style=\"color:#005bab;\">ask@workerchecks.com<\/a> and we can assist you promptly.<\/p>\n\n  <div class=\"help-strip\">\n    &#128211; Still need help? Visit our <a href=\"\/help-hub\/\">Help Hub<\/a> or contact us at <a href=\"mailto:ask@workerchecks.com\">ask@workerchecks.com<\/a>\n  <\/div>\n\n<\/div>\n\n<\/body>\n<\/html>\n","protected":false},"excerpt":{"rendered":"<p>Adding an Administrator to Your Business Hub Account Adding an Administrator to Your Business Hub Account Business Hub &nbsp;&middot;&nbsp; Account Management &nbsp;&middot;&nbsp; Last updated February 2026 If you need a colleague or team member to help manage your Worker Checks Business Hub account, you can invite them as an Administrator. Administrators have the same level&#8230;<\/p>","protected":false},"author":196713191,"featured_media":14293,"comment_status":"open","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"doc_category":[1353603],"doc_tag":[],"class_list":["post-14287","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-business-portal"],"year_month":"2026-04","word_count":842,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"\u0915\u093e\u0930\u094d\u092f\u0915\u0930\u094d\u0924\u093e \u091a\u0947\u0915","author_nicename":"workerchecks","author_url":"https:\/\/workerchecks.com\/hi\/author\/workerchecks\/"},"doc_category_info":[{"term_name":"Business Portal","term_url":"https:\/\/workerchecks.com\/hi\/docs-category\/business-portal\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/workerchecks.com\/hi\/wp-json\/wp\/v2\/docs\/14287","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/workerchecks.com\/hi\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/workerchecks.com\/hi\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/workerchecks.com\/hi\/wp-json\/wp\/v2\/users\/196713191"}],"replies":[{"embeddable":true,"href":"https:\/\/workerchecks.com\/hi\/wp-json\/wp\/v2\/comments?post=14287"}],"version-history":[{"count":0,"href":"https:\/\/workerchecks.com\/hi\/wp-json\/wp\/v2\/docs\/14287\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/workerchecks.com\/hi\/wp-json\/wp\/v2\/media\/14293"}],"wp:attachment":[{"href":"https:\/\/workerchecks.com\/hi\/wp-json\/wp\/v2\/media?parent=14287"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/workerchecks.com\/hi\/wp-json\/wp\/v2\/doc_category?post=14287"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/workerchecks.com\/hi\/wp-json\/wp\/v2\/doc_tag?post=14287"}],"curies":[{"name":"\u0921\u092c\u094d\u0932\u094d\u092f\u0942\u092a\u0940","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}