{"id":11695,"date":"2025-10-19T23:27:35","date_gmt":"2025-10-19T12:27:35","guid":{"rendered":"https:\/\/workerchecks.com\/docs\/i-get-a-blank-screen-when-i-try-to-login\/"},"modified":"2026-01-08T10:42:50","modified_gmt":"2026-01-07T23:42:50","password":"","slug":"jobtiens-un-ecran-vide-lorsque-jessaie-de-me-connecter","status":"publish","type":"docs","link":"https:\/\/workerchecks.com\/fr\/docs\/i-get-a-blank-screen-when-i-try-to-login\/","title":{"rendered":"J'obtiens un \u00e9cran vide lorsque j'essaie de me connecter ?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Si vous voyez un <strong>\u00e9cran vide ou blanc<\/strong> lorsque vous essayez de vous connecter \u00e0 votre <strong>Contr\u00f4les des travailleurs<\/strong> le probl\u00e8me est g\u00e9n\u00e9ralement d\u00fb au fait que votre navigateur stocke des donn\u00e9es ou des cookies obsol\u00e8tes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cela peut se produire lorsque le cache de votre navigateur contient d'anciennes informations de session provenant d'une connexion pr\u00e9c\u00e9dente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nettoyer votre <strong>cache et cookies<\/strong> r\u00e9soudra g\u00e9n\u00e9ralement le probl\u00e8me imm\u00e9diatement.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83e\uddf9 <strong>Comment r\u00e9parer l'\u00e9cran de connexion vierge<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Effacer les cookies et le cache dans Google Chrome<\/strong><\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Ouvrir <strong>Google Chrome<\/strong><\/li>\n\n\n\n<li>Cliquez sur le bouton <strong>trois points<\/strong> (\u22ee) dans le coin sup\u00e9rieur droit sur le bureau <em>(ou en bas \u00e0 droite sur mobile)<\/em><\/li>\n\n\n\n<li>S\u00e9lectionner <strong>Param\u00e8tres \u2192 Confidentialit\u00e9 et s\u00e9curit\u00e9<\/strong><\/li>\n\n\n\n<li>Cliquez sur <strong>Effacer les donn\u00e9es de navigation<\/strong><\/li>\n\n\n\n<li>Assurez-vous que <strong>\u201cCookies et autres donn\u00e9es du site\u201d<\/strong> et <strong>\u201cImages et fichiers mis en cache\u201d<\/strong> sont s\u00e9lectionn\u00e9s<\/li>\n\n\n\n<li>Cliquez sur <strong>Effacer les donn\u00e9es<\/strong><\/li>\n\n\n\n<li>Fermez et rouvrez Chrome, puis essayez de vous connecter \u00e0 nouveau \u00e0 l'adresse suivante <a href=\"https:\/\/app.workerchecks.com\/\" title=\"\">app.workerchecks.com<\/a><\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Autres navigateurs<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous utilisez <strong>Safari<\/strong>, <strong>Bord<\/strong>, <strong>Firefox<\/strong>, ou un autre navigateur :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Allez dans la section <strong>Param\u00e8tres \u2192 Confidentialit\u00e9 ou S\u00e9curit\u00e9<\/strong> section<\/li>\n\n\n\n<li>Localiser le <strong>Effacer les donn\u00e9es de navigation<\/strong> ou <strong>Effacer l'historique et les donn\u00e9es du site web<\/strong> option<\/li>\n\n\n\n<li>Supprimer <strong>biscuits<\/strong>, <strong>cache<\/strong>, et <strong>donn\u00e9es du site<\/strong><\/li>\n\n\n\n<li>Red\u00e9marrer le navigateur et se connecter \u00e0 nouveau<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udca1 <strong>Conseils suppl\u00e9mentaires<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Essayez de vous connecter en utilisant un <strong>fen\u00eatre priv\u00e9e\/incognito<\/strong><\/li>\n\n\n\n<li>Assurez-vous que votre navigateur est <strong>mise \u00e0 jour de la derni\u00e8re version<\/strong><\/li>\n\n\n\n<li>Si le probl\u00e8me persiste, <strong>essayez un autre navigateur<\/strong> (par exemple, Chrome, Edge ou Safari)<\/li>\n\n\n\n<li>D\u00e9sactiver tout <strong>extensions de navigateur<\/strong> qui pourraient bloquer les scripts ou les cookies<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83e\udded <strong>Besoin d'aide ?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si l'effacement des donn\u00e9es de votre navigateur ne r\u00e9sout pas le probl\u00e8me :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>D\u00e9marrer un <strong>chat en direct<\/strong> (bouton ci-dessous) et tapez <strong>\u201cParler \u00e0 un humain\u201d<\/strong>, ou<\/li>\n\n\n\n<li>Envoyez-nous un courriel \u00e0 <strong><a>ask@workerchecks.com<\/a><\/strong> pour l'assistance technique<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Notre \u00e9quipe d'assistance peut vous aider \u00e0 r\u00e9soudre les probl\u00e8mes et \u00e0 r\u00e9tablir l'acc\u00e8s rapidement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Vous avez encore besoin d'aide ?<\/h2>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns11695_987d49-18{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:flex-start;align-items:center;}.kt-btns11695_987d49-18 .kt-button{font-weight:normal;font-style:normal;}.kt-btns11695_987d49-18 .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns11695_987d49-18 .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns11695_987d49-18 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns11695_987d49-18 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns11695_987d49-18 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns11695_987d49-18 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns11695_987d49-18 .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns11695_987d49-18\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn11695_eaf40a-af.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn11695_eaf40a-af.kb-button{box-shadow:20px 20px 30px 0px var(--global-palette7, #EDF2F7);}.kb-btn11695_eaf40a-af.kb-button .kb-svg-icon-wrap{color:var(--global-palette9, #ffffff);}<\/style><span class=\"kb-button kt-button button kb-btn11695_eaf40a-af kt-btn-size-xlarge kt-btn-width-type-auto kb-btn-global-fill kt-btn-has-text-true kt-btn-has-svg-true wp-block-kadence-singlebtn\"><span class=\"kt-btn-inner-text\">Chat<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_chat kt-btn-icon-side-right\"><svg viewbox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  role=\"img\"><title>Worker Checks Chat<\/title><path d=\"M0 0v5l1-1h1v-3h3v-1h-5zm3 2v4h4l1 1v-5h-5z\"\/><\/svg><\/span><\/span><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Nous serons heureux de vous aider \u00e0 comprendre vos r\u00e9sultats et les prochaines \u00e9tapes.<\/p>","protected":false},"excerpt":{"rendered":"<p>If you see a blank or white screen when trying to log in to your Worker Checks account, the issue is usually caused by your browser storing outdated data or cookies. This can happen when your browser cache contains old session information from a previous login. Clearing your cache and cookies will usually fix the&#8230;<\/p>","protected":false},"author":196713191,"featured_media":13526,"comment_status":"open","ping_status":"open","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"doc_category":[1353606],"doc_tag":[],"class_list":["post-11695","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-your-worker-checks-account"],"year_month":"2026-08","word_count":278,"total_views":"7","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"contr\u00f4les de travail","author_nicename":"workerchecks","author_url":"https:\/\/workerchecks.com\/fr\/author\/workerchecks\/"},"doc_category_info":[{"term_name":"Your Worker Checks Account","term_url":"https:\/\/workerchecks.com\/fr\/docs-category\/your-worker-checks-account\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/workerchecks.com\/fr\/wp-json\/wp\/v2\/docs\/11695","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/workerchecks.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/workerchecks.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/workerchecks.com\/fr\/wp-json\/wp\/v2\/users\/196713191"}],"replies":[{"embeddable":true,"href":"https:\/\/workerchecks.com\/fr\/wp-json\/wp\/v2\/comments?post=11695"}],"version-history":[{"count":0,"href":"https:\/\/workerchecks.com\/fr\/wp-json\/wp\/v2\/docs\/11695\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/workerchecks.com\/fr\/wp-json\/wp\/v2\/media\/13526"}],"wp:attachment":[{"href":"https:\/\/workerchecks.com\/fr\/wp-json\/wp\/v2\/media?parent=11695"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/workerchecks.com\/fr\/wp-json\/wp\/v2\/doc_category?post=11695"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/workerchecks.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=11695"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}