{"id":11681,"date":"2025-10-19T23:27:15","date_gmt":"2025-10-19T12:27:15","guid":{"rendered":"https:\/\/workerchecks.com\/docs\/how-do-i-commence-my-check\/"},"modified":"2026-04-03T21:40:13","modified_gmt":"2026-04-03T10:40:13","password":"","slug":"comment-commencer-mon-cheque","status":"publish","type":"docs","link":"https:\/\/workerchecks.com\/fr\/docs\/how-do-i-commence-my-check\/","title":{"rendered":"Comment commencer mon ch\u00e8que ?"},"content":{"rendered":"<style>\n.wc-guide { font-family: inherit; color: #1e2d45; line-height: 1.65; }\n\n\/* INTRO BOX *\/\n.wc-guide .wc-intro {\n  background: linear-gradient(135deg, #005bab 0%, #1a3260 100%);\n  border-radius: 12px;\n  padding: 20px 24px;\n  margin-bottom: 32px;\n  color: #fff;\n  font-size: 15px;\n  line-height: 1.65;\n  position: relative;\n  overflow: hidden;\n}\n.wc-guide .wc-intro strong { color: #bde4f7; font-weight: 600; }\n\n\/* STEPS *\/\n.wc-guide .wc-steps { display: flex; flex-direction: column; }\n\n.wc-guide .wc-step {\n  display: grid;\n  grid-template-columns: 40px 1fr;\n  gap: 0 18px;\n}\n\n.wc-guide .wc-step-line {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n}\n.wc-guide .wc-step-num {\n  width: 40px; 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}\n.wc-guide .wc-callout a { color: #005bab; font-weight: 500; }\n\n\/* SUB-STEPS *\/\n.wc-guide .wc-substeps { margin-top: 12px; display: flex; flex-direction: column; gap: 7px; }\n.wc-guide .wc-substep {\n  display: flex;\n  align-items: flex-start;\n  gap: 10px;\n  font-size: 14px;\n  color: #5a6e8a;\n  background: #fff;\n  border: 1px solid #dde5f0;\n  border-radius: 8px;\n  padding: 9px 13px;\n}\n.wc-guide .wc-substep-dot {\n  width: 20px; height: 20px;\n  border-radius: 50%;\n  background: #e8f6fd;\n  border: 1.5px solid #bde4f7;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  flex-shrink: 0;\n  margin-top: 1px;\n  color: #005bab;\n  font-size: 11px;\n  font-weight: 700;\n}\n\n\/* SCREENSHOT *\/\n.wc-guide .wc-screenshot {\n  margin-top: 14px;\n  border-radius: 10px;\n  border: 1px solid #dde5f0;\n  box-shadow: 0 4px 16px rgba(0,0,0,0.08);\n  overflow: hidden;\n  display: block;\n}\n.wc-guide .wc-screenshot img {\n  display: block;\n  width: 100%;\n  height: auto;\n}\n.wc-guide .wc-screenshot figcaption {\n  background: #F4F7FB;\n  border-top: 1px solid #dde5f0;\n  padding: 8px 14px;\n  font-size: 12.5px;\n  color: #8a9bb5;\n  font-style: italic;\n}\n.wc-guide .wc-screenshot-narrow {\n  max-width: 380px;\n}\n\n\/* DIVIDER *\/\n.wc-guide .wc-divider { height: 1px; background: #dde5f0; margin: 32px 0; }\n\n\/* ALERT *\/\n.wc-guide .wc-alert {\n  border-radius: 10px;\n  padding: 14px 18px;\n  font-size: 14px;\n  line-height: 1.65;\n  display: flex;\n  gap: 13px;\n  align-items: flex-start;\n  margin-bottom: 14px;\n}\n.wc-guide .wc-alert-icon {\n  font-size: 18px;\n  flex-shrink: 0;\n  margin-top: 1px;\n}\n.wc-guide .wc-alert-info { background: #e8f6fd; border: 1px solid #bde4f7; }\n.wc-guide .wc-alert-success { background: #edf7f2; border: 1px solid #a7f3d0; }\n.wc-guide .wc-alert strong { display: block; font-weight: 600; color: #0B1D3A; margin-bottom: 2px; font-size: 14.5px; }\n.wc-guide .wc-alert p { color: #5a6e8a; margin: 0; }\n\n\/* HELP CARD *\/\n.wc-guide .wc-help {\n  background: #F4F7FB;\n  border: 1px solid #dde5f0;\n  border-radius: 12px;\n  padding: 22px 24px;\n  margin-top: 32px;\n  text-align: center;\n}\n.wc-guide .wc-help p {\n  font-size: 14px;\n  color: #5a6e8a;\n  margin: 0 0 16px;\n  line-height: 1.6;\n}\n.wc-guide .wc-help-btns { display: flex; justify-content: center; gap: 10px; flex-wrap: wrap; }\n.wc-guide .wc-btn-chat {\n  display: inline-flex; align-items: center; gap: 7px;\n  background: #005bab; color: #fff;\n  padding: 9px 20px; border-radius: 7px;\n  font-size: 14px; font-weight: 600;\n  text-decoration: none;\n}\n.wc-guide .wc-btn-email {\n  display: inline-flex; align-items: center; gap: 7px;\n  background: #fff; color: #005bab;\n  border: 1.5px solid #005bab;\n  padding: 9px 20px; border-radius: 7px;\n  font-size: 14px; font-weight: 600;\n  text-decoration: none;\n}\n\n@media (max-width: 600px) {\n  .wc-guide .wc-step { grid-template-columns: 34px 1fr; gap: 0 12px; }\n  .wc-guide .wc-step-num { width: 34px; height: 34px; font-size: 13px; }\n  .wc-guide .wc-intro { padding: 16px 18px; font-size: 14px; }\n}\n<\/style>\n\n<div class=\"wc-guide\">\n\n  <!-- INTRO -->\n  <div class=\"wc-intro\">\n    Une fois que vous avez achet\u00e9 votre NCCHC ou re\u00e7u une invitation de votre employeur, vous devez acc\u00e9der \u00e0 votre <strong>CheckHub<\/strong> - votre portail personnel Worker Checks - pour commencer votre demande. Suivez les \u00e9tapes ci-dessous pour commencer.\n  <\/div>\n\n  <!-- STEPS -->\n  <div class=\"wc-steps\">\n\n    <div class=\"wc-step\" id=\"wc-step-1\">\n      <div class=\"wc-step-line\">\n        <div class=\"wc-step-num\">1<\/div>\n        <div class=\"wc-step-connector\"><\/div>\n      <\/div>\n      <div class=\"wc-step-body\">\n        <p class=\"wc-step-title\">Acc\u00e9der \u00e0 votre CheckHub<\/p>\n        <p class=\"wc-step-desc\">Naviguez jusqu'\u00e0 <a href=\"https:\/\/app.workerchecks.com\/account\" target=\"_blank\">app.workerchecks.com\/account<\/a> dans votre navigateur. Il s'agit de votre portail personnel o\u00f9 sont g\u00e9r\u00e9s tous vos ch\u00e8ques.<\/p>\n      <\/div>\n    <\/div>\n\n    <div class=\"wc-step\" id=\"wc-step-2\">\n      <div class=\"wc-step-line\">\n        <div class=\"wc-step-num\">2<\/div>\n        <div class=\"wc-step-connector\"><\/div>\n      <\/div>\n      <div class=\"wc-step-body\">\n        <p class=\"wc-step-title\">S'inscrire (premiers utilisateurs)<\/p>\n        <p class=\"wc-step-desc\">S'il s'agit de votre premi\u00e8re visite, cliquez sur le bouton <strong>\u201cS'inscrire\u201d<\/strong> sous la bo\u00eete de connexion et cr\u00e9ez votre compte. Si vous avez d\u00e9j\u00e0 un compte, connectez-vous directement.<\/p>\n        <figure class=\"wc-screenshot wc-screenshot-narrow\">\n          <img decoding=\"async\" src=\"https:\/\/workerchecks.com\/wp-content\/uploads\/2026\/03\/sign-up.jpg\" alt=\"\u00c9cran de connexion de Worker Checks montrant le lien d&#039;inscription\" title=\"\">\n          <figcaption>Cliquez sur \u201cS'inscrire\u201d sous le bouton \"Continuer\" de l'\u00e9cran de connexion.<\/figcaption>\n        <\/figure>\n      <\/div>\n    <\/div>\n\n    <div class=\"wc-step\" id=\"wc-step-3\">\n      <div class=\"wc-step-line\">\n        <div class=\"wc-step-num\">3<\/div>\n        <div class=\"wc-step-connector\"><\/div>\n      <\/div>\n      <div class=\"wc-step-body\">\n        <p class=\"wc-step-title\">S'inscrire avec son num\u00e9ro de t\u00e9l\u00e9phone portable<\/p>\n        <p class=\"wc-step-desc\">Lors de l'enregistrement, utilisez le <strong>le m\u00eame num\u00e9ro de t\u00e9l\u00e9phone mobile que celui que vous avez fourni lors de la commande<\/strong> (ou celui que votre employeur a dans ses dossiers). C'est ainsi que votre ch\u00e8que achet\u00e9 est li\u00e9 \u00e0 votre compte.<\/p>\n        <div class=\"wc-callout\">\u26a0\ufe0f <strong>Important :<\/strong> Si vous utilisez un num\u00e9ro diff\u00e9rent, il se peut que votre ch\u00e8que n'apparaisse pas dans votre portail. Contactez-nous et nous ferons le lien pour vous.<\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"wc-step\" id=\"wc-step-4\">\n      <div class=\"wc-step-line\">\n        <div class=\"wc-step-num\">4<\/div>\n        <div class=\"wc-step-connector\"><\/div>\n      <\/div>\n      <div class=\"wc-step-body\">\n        <p class=\"wc-step-title\">Trouvez votre ch\u00e8que et cliquez sur le bouton d'action<\/p>\n        <p class=\"wc-step-desc\">Une fois dans votre CheckHub, localisez votre ch\u00e8que dans la rubrique <strong>\u201cActions en cours\u201d<\/strong> et cliquez sur le bouton <strong>\u201cACTION\u201d<\/strong> sur le c\u00f4t\u00e9 droit. Vous serez guid\u00e9 \u00e0 travers :<\/p>\n        <figure class=\"wc-screenshot\">\n          <img decoding=\"async\" src=\"https:\/\/workerchecks.com\/wp-content\/uploads\/2026\/03\/action-button.jpg\" alt=\"Le tableau des actions en attente de CheckHub affiche le bouton Action\" title=\"\">\n          <figcaption>Votre ch\u00e8que en attente appara\u00eetra ici - cliquez sur le bouton rouge \u201cAction\u201d pour commencer.<\/figcaption>\n        <\/figure>\n        <div class=\"wc-substeps\">\n          <div class=\"wc-substep\"><div class=\"wc-substep-dot\">\u2713<\/div>V\u00e9rification biom\u00e9trique de l'identit\u00e9 sur votre appareil mobile<\/div>\n          <div class=\"wc-substep\"><div class=\"wc-substep-dot\">\u2713<\/div>T\u00e9l\u00e9chargement des documents d'identification<\/div>\n          <div class=\"wc-substep\"><div class=\"wc-substep-dot\">\u2713<\/div>Confirmation des donn\u00e9es personnelles<\/div>\n          <div class=\"wc-substep\"><div class=\"wc-substep-dot\">\u2713<\/div>Envoi du ch\u00e8que pour traitement<\/div>\n        <\/div>\n        <div class=\"wc-callout\" style=\"margin-top:11px;\">\ud83d\udcbe Les progr\u00e8s sont automatiquement sauvegard\u00e9s - vous pouvez revenir \u00e0 tout moment avant de soumettre votre demande.<\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"wc-step\" id=\"wc-step-5\">\n      <div class=\"wc-step-line\">\n        <div class=\"wc-step-num\">5<\/div>\n        <div class=\"wc-step-connector\"><\/div>\n      <\/div>\n      <div class=\"wc-step-body\">\n        <p class=\"wc-step-title\">L'email et le mobile doivent correspondre<\/p>\n        <p class=\"wc-step-desc\">Assurez-vous que le <strong>courriel et num\u00e9ro de t\u00e9l\u00e9phone mobile<\/strong> utilis\u00e9 pour l'enregistrement correspond \u00e0 ce qui a \u00e9t\u00e9 fourni \u00e0 la caisse ou par votre employeur. S'ils diff\u00e8rent, il se peut que votre ch\u00e8que n'apparaisse pas dans les actions en attente.<\/p>\n        <div class=\"wc-callout\">Besoin d'aide pour lier un ch\u00e8que ? Contactez-nous via le site <strong>ic\u00f4ne de chat<\/strong> ou par courriel <a href=\"mailto:ask@workerchecks.com\">ask@workerchecks.com<\/a>.<\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"wc-step\" id=\"wc-step-6\">\n      <div class=\"wc-step-line\">\n        <div class=\"wc-step-num\">6<\/div>\n        <div class=\"wc-step-connector\"><\/div>\n      <\/div>\n      <div class=\"wc-step-body\">\n        <p class=\"wc-step-title\">Apr\u00e8s la soumission<\/p>\n        <p class=\"wc-step-desc\">Une fois soumis, votre ch\u00e8que est transf\u00e9r\u00e9 au <strong>\u201cEn attente\u201d<\/strong> en cours de traitement. Vous recevrez un courriel de confirmation et pourrez suivre l'\u00e9volution de votre dossier \u00e0 tout moment \u00e0 partir de votre CheckHub.<\/p>\n      <\/div>\n    <\/div>\n\n  <\/div><!-- \/steps -->\n\n  <div class=\"wc-divider\"><\/div>\n\n  <div class=\"wc-alert wc-alert-info\">\n    <div class=\"wc-alert-icon\">\ud83d\udca1<\/div>\n    <div>\n      <strong>Worker Checks Embout<\/strong>\n      <p>Si vous effectuez un contr\u00f4le par l'interm\u00e9diaire d'une invitation professionnelle, commencez toujours par l'option <strong>courriel d'invitation original<\/strong> - cela garantit que votre ch\u00e8que est automatiquement li\u00e9 au tableau de bord de votre organisation.<\/p>\n    <\/div>\n  <\/div>\n\n  <div class=\"wc-alert wc-alert-success\">\n    <div class=\"wc-alert-icon\">\u2705<\/div>\n    <div>\n      <strong>En moyenne, 75% des NCCHC sont effectu\u00e9es en moins de 10 minutes.<\/strong>\n      <p>Les autres v\u00e9rifications sont g\u00e9n\u00e9ralement finalis\u00e9es dans un d\u00e9lai d'un jour, mais certaines peuvent prendre plus de 10 jours en fonction des d\u00e9lais de traitement des services de police de l'\u00c9tat.<\/p>\n    <\/div>\n  <\/div>\n\n  <div class=\"wc-help\">\n    <p>Notre \u00e9quipe d'assistance est \u00e0 votre disposition pour vous aider \u00e0 relier un ch\u00e8que, \u00e0 r\u00e9soudre des probl\u00e8mes de connexion ou \u00e0 r\u00e9pondre \u00e0 des questions concernant votre application.<\/p>\n    <div class=\"wc-help-btns\">\n      <a href=\"mailto:ask@workerchecks.com\" class=\"wc-btn-email\">\u2709\ufe0f Envoyez-nous un courriel<\/a>\n    <\/div>\n  <\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Once you&#8217;ve purchased your NCCHC or received an invitation from your employer, you&#8217;ll need to access your CheckHub \u2014 your personal Worker Checks portal \u2014 to commence your application. Follow the steps below to get started. 1 Go to Your CheckHub Navigate to app.workerchecks.com\/account in your browser. This is your personal portal where all your&#8230;<\/p>","protected":false},"author":196713191,"featured_media":13511,"comment_status":"open","ping_status":"open","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"doc_category":[1353611,1353610,1353606],"doc_tag":[],"class_list":["post-11681","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-international-checks","doc_category-nationally-coordinated-criminal-history-checks","doc_category-your-worker-checks-account"],"year_month":"2026-08","word_count":397,"total_views":"9","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"contr\u00f4les de travail","author_nicename":"workerchecks","author_url":"https:\/\/workerchecks.com\/fr\/author\/workerchecks\/"},"doc_category_info":[{"term_name":"International Checks","term_url":"https:\/\/workerchecks.com\/fr\/docs-category\/international-checks\/"},{"term_name":"Nationally Coordinated Criminal History Checks","term_url":"https:\/\/workerchecks.com\/fr\/docs-category\/nationally-coordinated-criminal-history-checks\/"},{"term_name":"Your Worker Checks Account","term_url":"https:\/\/workerchecks.com\/fr\/docs-category\/your-worker-checks-account\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/workerchecks.com\/fr\/wp-json\/wp\/v2\/docs\/11681","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/workerchecks.com\/fr\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/workerchecks.com\/fr\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/workerchecks.com\/fr\/wp-json\/wp\/v2\/users\/196713191"}],"replies":[{"embeddable":true,"href":"https:\/\/workerchecks.com\/fr\/wp-json\/wp\/v2\/comments?post=11681"}],"version-history":[{"count":0,"href":"https:\/\/workerchecks.com\/fr\/wp-json\/wp\/v2\/docs\/11681\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/workerchecks.com\/fr\/wp-json\/wp\/v2\/media\/13511"}],"wp:attachment":[{"href":"https:\/\/workerchecks.com\/fr\/wp-json\/wp\/v2\/media?parent=11681"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/workerchecks.com\/fr\/wp-json\/wp\/v2\/doc_category?post=11681"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/workerchecks.com\/fr\/wp-json\/wp\/v2\/doc_tag?post=11681"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}