{"id":11678,"date":"2025-10-19T23:27:15","date_gmt":"2025-10-19T12:27:15","guid":{"rendered":"https:\/\/workerchecks.com\/docs\/error-during-application\/"},"modified":"2026-01-08T10:13:02","modified_gmt":"2026-01-07T23:13:02","password":"","slug":"erreur-lors-de-lapplication","status":"publish","type":"docs","link":"https:\/\/workerchecks.com\/fr\/docs\/error-during-application\/","title":{"rendered":"Erreur lors de l'application"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><strong>Erreur pendant l'application - Comment la corriger<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><em>Premi\u00e8re \u00e9tape : Effacer les cookies et le cache de votre navigateur<\/em><\/h3>\n\n\n\n<p>Si vous rencontrez une erreur ou si votre application ne se charge pas correctement au cours du processus Worker Checks, la premi\u00e8re solution, la plus simple, consiste \u00e0 <strong>effacer les cookies et le cache de votre navigateur<\/strong>.<br>Cela permet de r\u00e9soudre la plupart des probl\u00e8mes de chargement, de d\u00e9passement de d\u00e9lai ou de soumission de formulaire caus\u00e9s par des donn\u00e9es de session stock\u00e9es.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83e\uddf9 <strong>Comment effacer les cookies dans Google Chrome<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Ouvrir <strong>Chrome<\/strong> et cliquez sur le bouton <strong>trois points<\/strong> menu :\n<ul class=\"wp-block-list\">\n<li>Sur <strong>bureau<\/strong>, c'est dans la <strong>coin sup\u00e9rieur droit<\/strong>.<\/li>\n\n\n\n<li>Sur <strong>mobile<\/strong>, c'est dans la <strong>coin inf\u00e9rieur droit<\/strong>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>S\u00e9lectionner <strong>Param\u00e8tres \u2192 Confidentialit\u00e9 et s\u00e9curit\u00e9<\/strong>.<\/li>\n\n\n\n<li>Cliquez sur <strong>\u201cEffacer les donn\u00e9es de navigation\u201d.\u201d<\/strong><\/li>\n\n\n\n<li>Assurez-vous que <strong>\u201cCookies et autres donn\u00e9es du site\u201d<\/strong> est coch\u00e9.<\/li>\n\n\n\n<li>Cliquez sur <strong>\u201cEffacer les donn\u00e9es\u201d.\u201d<\/strong><\/li>\n<\/ol>\n\n\n\n<p>Apr\u00e8s avoir effac\u00e9 les cookies, <strong>fermer et rouvrir Chrome<\/strong> avant de se reconnecter \u00e0 votre <strong>Portail Worker Checks<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83c\udf10 <strong>Autres navigateurs<\/strong><\/h3>\n\n\n\n<p>Le processus est similaire pour <strong>Safari, Edge, Firefox<\/strong>, et <strong>Courageux<\/strong>:<br>Ouvrez les param\u00e8tres de votre navigateur, recherchez <strong>Vie priv\u00e9e ou histoire<\/strong>, puis choisir <strong>\u201cEffacer les cookies et le cache\u201d.\u201d<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u2705 <strong>Si le probl\u00e8me persiste<\/strong><\/h3>\n\n\n\n<p>Si l'effacement des cookies ne r\u00e9sout pas le probl\u00e8me :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Essayez de vous connecter en utilisant un <strong>navigateur diff\u00e9rent<\/strong> (par exemple, Chrome, Edge ou Firefox).<\/li>\n\n\n\n<li>Assurez-vous que votre navigateur est <strong>\u00e0 jour<\/strong>.<\/li>\n\n\n\n<li>V\u00e9rifier que <strong>pop-ups et JavaScript<\/strong> sont activ\u00e9s pour les <code>ch\u00e8ques-emploi.com<\/code>.<\/li>\n\n\n\n<li>D\u00e9sactiver tout <strong>VPN ou extensions de navigateur<\/strong> qui peuvent interf\u00e9rer avec le processus de connexion ou de paiement.<\/li>\n<\/ul>\n\n\n\n<p>Si l'erreur persiste apr\u00e8s ces \u00e9tapes, <strong>cliquez sur l'ic\u00f4ne de chat<\/strong> en bas \u00e0 droite de votre \u00e9cran ou de votre e-mail <strong><a>ask@workerchecks.com<\/a><\/strong> pour un soutien direct.<\/p>\n\n\n\n\n<div class=\"wp-block-group wc-related-checks-grid\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:16px;background-color:#f4f9ff;margin-top:24px;margin-bottom:24px;padding:20px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n  \n  <h3 class=\"wp-block-heading has-wc-brand-color has-text-color\" style=\"margin-bottom:16px;\">Contr\u00f4les et services de conformit\u00e9 connexes<\/h3>\n  \n\n  \n  <div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3200dbe6 wp-block-columns-is-layout-flex\">\n    \n    \n    <div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n      \n      <!-- CARD 1 -->\n      \n      <div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;margin-bottom:12px;padding:12px 14px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n        \n        <p><a href=\"https:\/\/workerchecks.com\/fr\/types-de-controles-de-police\/controle-de-la-police-nationale\/\" style=\"color:#005bab;font-weight:600;\">Contr\u00f4le de la police nationale<\/a><br><span style=\"font-size:13px;\">Une autorisation en ligne rapide et accr\u00e9dit\u00e9e par ACIC.<\/span><\/p>\n        \n      <\/div><\/div>\n      \n\n      <!-- CARD 2 -->\n      \n      <div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;margin-bottom:12px;padding:12px 14px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n        \n        <p><a href=\"https:\/\/workerchecks.com\/fr\/solution-commerciale-pour-les-controles-de-police\/\" style=\"color:#005bab;font-weight:600;\">BusinessHub - Bulk Worker Checks<\/a><br><span style=\"font-size:13px;\">Facturation group\u00e9e, suivi en direct et portails s\u00e9curis\u00e9s.<\/span><\/p>\n        \n      <\/div><\/div>\n      \n\n      <!-- CARD 3 -->\n      \n      <div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;padding:12px 14px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n        \n        <p><a href=\"https:\/\/workerchecks.com\/fr\/vevo-right-to-work-check-verification-en-ligne-du-droit-au-travail\/\" style=\"color:#005bab;font-weight:600;\">VEVO Contr\u00f4le du droit au travail<\/a><br><span style=\"font-size:13px;\">V\u00e9rification instantan\u00e9e des droits de travail pour les visas.<\/span><\/p>\n        \n      <\/div><\/div>\n      \n\n    <\/div>\n    \n\n\n    \n    <div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n      <!-- CARD 4 -->\n      \n      <div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;margin-bottom:12px;padding:12px 14px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n        \n        <p><a href=\"https:\/\/workerchecks.com\/fr\/product\/verification-de-la-faillite-et-de-linsolvabilite\/\" style=\"color:#005bab;font-weight:600;\">Contr\u00f4le de la faillite et de l'insolvabilit\u00e9<\/a><br><span style=\"font-size:13px;\">V\u00e9rifications en temps r\u00e9el des ant\u00e9c\u00e9dents financiers de l'AFSA.<\/span><\/p>\n        \n      <\/div><\/div>\n      \n\n      <!-- CARD 5 -->\n      \n      <div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;margin-bottom:12px;padding:12px 14px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n        \n        <p><a href=\"https:\/\/workerchecks.com\/fr\/types-de-controles-de-police\/controle-international-de-police\/\" style=\"color:#005bab;font-weight:600;\">Contr\u00f4le international de police<\/a><br><span style=\"font-size:13px;\">V\u00e9rification des ant\u00e9c\u00e9dents criminels \u00e0 l'\u00e9tranger.<\/span><\/p>\n        \n      <\/div><\/div>\n      \n\n      <!-- CARD 6 -->\n      \n      <div class=\"wp-block-group\" style=\"border-color:#d6e7ff;border-width:1px;border-radius:12px;background-color:#ffffff;padding:12px 14px;\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n        \n        <p><a href=\"https:\/\/workerchecks.com\/fr\/product\/qualification-verification\/\" style=\"color:#005bab;font-weight:600;\">V\u00e9rification des qualifications<\/a><br><span style=\"font-size:13px;\">V\u00e9rifier les dipl\u00f4mes, les certificats et les formations.<\/span><\/p>\n        \n      <\/div><\/div>\n      \n\n    <\/div>\n    \n  <\/div>\n  \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Erreur lors de l'application - Comment la r\u00e9soudre Premi\u00e8re \u00e9tape : Effacez les cookies et le cache de votre navigateur Si vous rencontrez une erreur ou si votre application ne se charge pas correctement pendant le processus Worker Checks, la premi\u00e8re solution la plus simple est d'effacer les cookies et le cache de votre navigateur....<\/p>","protected":false},"author":196713191,"featured_media":13509,"comment_status":"open","ping_status":"open","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"doc_category":[1353604,1353606],"doc_tag":[],"class_list":["post-11678","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-individual-checks","doc_category-your-worker-checks-account"],"year_month":"2026-05","word_count":285,"total_views":"4","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"contr\u00f4les de 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