---
title: What you’ll need before you start your police check application
description: "Once you've paid and pressed the red **Action** button in your CheckHub, you'll land on a page called **What you'll need before you apply**. This page explains what's on that screen and how to get through it. Looking for the…"
url: "https://workerchecks.com/fr/documents/how-to-start-your-nationally-coordinated-criminal-history-check-landing-page/"
updated: "2026-10-31"
category: Nationally Coordinated Criminal History Checks
---

# What you’ll need before you start your police check application

Once you've paid and pressed the red **Action** button in your CheckHub, you'll land on a page called **What you'll need before you apply**. This page explains what's on that screen and how to get through it.

Looking for the whole process, from creating your account to getting your result? [See how to complete your police check →](https://workerchecks.com/docs/how-to-complete-your-nationally-coordinated-criminal-history-check/)

Before you start

- Your mobile phone, for the face scan
- Three identity documents, one from each group (see Step 1)
- The real card or passport for your first document, not a photo or copy of it

---

1

## Read which ID documents you need

You need **three documents, one from each group**. At the top of the page, choose **Born in Australia** or **Here on a visa** to see a common combination for your situation. You don't need to pick your documents yet. The application shows your options at each step and tells you what's still needed.

 ![The three identity document groups: Group 1 proof you exist, Group 2 photo ID you use day to day, Group 3 one more in your name](https://workerchecks.com/wp-content/uploads/2026/10/police-check-id-groups.webp)

[See the full list of accepted ID documents →](https://workerchecks.com/police-check-id/)

| Born in Australia | Australian passport, driver licence and Medicare card. No passport? A full birth certificate works in its place. |
| --- | --- |
| Here on a visa | Your foreign passport, a VEVO check showing your visa, and a Medicare card. |

**Tip:** Download your VEVO check as a PDF within the last month. It must show the date and time stamp. A screenshot won't be accepted.

---

2

## Scroll down and click Start application

The **Start application** button is at the bottom of the page, under the mobile number we'll text. Click it and we'll send a text message to your phone.

 ![The Start application button at the bottom of the page, under the verification text panel](https://workerchecks.com/wp-content/uploads/2026/10/start-police-check-application-button.webp)

**Tip:** On a computer? That's fine. Start here and we'll move you across to your phone for the face scan.

---

## What happens next

Open the link in the text message on your phone to do the face scan and add your documents. Then you'll finish your details and submit. [Follow the rest of the steps here →](https://workerchecks.com/docs/how-to-complete-your-nationally-coordinated-criminal-history-check/#step-5)

---

## Good to know

- **You can stop partway through** and pick up where you left off.
- **Different names on your documents?** You'll also need a marriage certificate or change of name certificate that links them. Certificates from a church or celebrant can't be accepted. [Previous names and change of name documents →](https://workerchecks.com/docs/previous-names-and-change-of-name-documents-what-you-need-to-know-when-completing-your-ncchc-application/)
- **You must be 16 or older** to apply online. If you're under 16, or someone needs to apply for you, call [1300 609 970](tel:1300609970).

**In short:** read which ID you need, then scroll down and click Start application. We'll text a link to your phone so you can carry on.

Still stuck? [Visit our Help Hub](/help-hub/) or call [1300 609 970](tel:1300609970).