{"id":11677,"date":"2025-10-19T23:27:15","date_gmt":"2025-10-19T12:27:15","guid":{"rendered":"https:\/\/workerchecks.com\/docs\/emails-saying-i-have-outstanding-actions-yet-i-cant-find-them\/"},"modified":"2026-01-08T10:42:15","modified_gmt":"2026-01-07T23:42:15","password":"","slug":"emails-diciendo-que-tengo-acciones-pendientes-pero-no-las-encuentro","status":"publish","type":"docs","link":"https:\/\/workerchecks.com\/es\/docs\/emails-saying-i-have-outstanding-actions-yet-i-cant-find-them\/","title":{"rendered":"Correos electr\u00f3nicos que dicen que tengo acciones pendientes, \u00bfpero no puedo encontrarlas?"},"content":{"rendered":"<h3 class=\"wp-block-heading\"><em>Comprender las notificaciones de \u201cAcci\u00f3n pendiente requerida\u201d de Worker Checks<\/em><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si ha recibido un correo electr\u00f3nico titulado <strong>\u201cAcci\u00f3n pendiente requerida en su(s) cheque(s)\u201d<\/strong>, significa que se ha comprobado su historial policial o de otro tipo. <strong>pagados pero a\u00fan no finalizados<\/strong> a trav\u00e9s de su cuenta Worker Checks.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udce7 <strong>Por qu\u00e9 est\u00e1 recibiendo este correo electr\u00f3nico<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Este recordatorio autom\u00e1tico se env\u00eda cuando:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Usted ha <strong>pag\u00f3 un cheque<\/strong> pero <strong>a\u00fan no han presentado<\/strong> su solicitud, o<\/li>\n\n\n\n<li>Usted ha <strong>ha registrado una cuenta<\/strong> pero no ha completado los pasos de verificaci\u00f3n de identidad o de carga de documentos.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Worker Checks enviar\u00e1 hasta <strong>tres correos electr\u00f3nicos recordatorios diarios<\/strong> pidi\u00e9ndole que se conecte y complete su comprobaci\u00f3n.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u26a0\ufe0f <strong>Raz\u00f3n com\u00fan: Direcci\u00f3n de correo electr\u00f3nico incorrecta<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A veces, esto ocurre debido a una <strong>direcci\u00f3n de correo electr\u00f3nico incorrecta<\/strong> - por ejemplo:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Has utilizado una direcci\u00f3n de correo electr\u00f3nico al pagar (por ejemplo, a trav\u00e9s de Apple Pay o Google Pay),<\/li>\n\n\n\n<li>Pero registr\u00f3 su cuenta Worker Checks utilizando <strong>una direcci\u00f3n de correo electr\u00f3nico diferente<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">En este caso, el pago queda registrado, pero el sistema no puede vincularlo autom\u00e1ticamente a la cuenta registrada, por lo que se siguen enviando recordatorios hasta que el cheque se vincula o se concilia manualmente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <em>Esto tambi\u00e9n puede ocurrir si tu perfil de Apple Pay o Google Pay contiene una direcci\u00f3n de correo electr\u00f3nico antigua o secundaria.<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udcac <strong>C\u00f3mo solucionarlo r\u00e1pidamente<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si no est\u00e1 seguro o no puede ver ning\u00fan cheque pendiente en su cuenta:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Haga clic en el bot\u00f3n <strong>icono de chat<\/strong><\/li>\n\n\n\n<li>Tipo <strong>\u201cHabla con un humano\u201d<\/strong> para ponerte en contacto con nuestro equipo de asistencia.<\/li>\n\n\n\n<li>Proporcione su <strong>nombre<\/strong>, <strong>n\u00famero de tel\u00e9fono m\u00f3vil<\/strong>, <strong>correo electr\u00f3nico utilizado en el pago<\/strong>, y <strong>correo electr\u00f3nico utilizado para el registro<\/strong> - localizaremos y vincularemos su expediente en cuesti\u00f3n de minutos.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Tambi\u00e9n puede enviarnos un correo electr\u00f3nico directamente a <strong><a>ask@workerchecks.com<\/a><\/strong> con sus datos.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u2705 <strong>Worker Checks Punta<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Para evitar futuros problemas, siempre:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Utilice la <strong>misma direcci\u00f3n de correo electr\u00f3nico<\/strong> tanto para <strong>checkout<\/strong> y <strong>registro de la cuenta<\/strong>.<\/li>\n\n\n\n<li>Rellene el cheque inmediatamente despu\u00e9s del pago: s\u00f3lo tardar\u00e1 unos minutos.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">A\u00fan necesito ayuda<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Haga clic en el icono de chat para chatear con nuestro equipo de asistencia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Estaremos encantados de ayudarle a comprender sus resultados y los pasos siguientes.<\/p>","protected":false},"excerpt":{"rendered":"<p>Understanding \u201cOutstanding Action Required\u201d Notifications from Worker Checks If you\u2019ve received an email titled \u201cOutstanding action required on your check(s)\u201d, it means your police check or other background check has been paid for but not yet completed through your Worker Checks account. \ud83d\udce7 Why You\u2019re Receiving This Email This automated reminder is sent when: Worker&#8230;<\/p>","protected":false},"author":196713191,"featured_media":13614,"comment_status":"open","ping_status":"open","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"doc_category":[1353606],"doc_tag":[],"class_list":["post-11677","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-your-worker-checks-account"],"year_month":"2026-06","word_count":323,"total_views":"4","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"cheques-trabajo","author_nicename":"workerchecks","author_url":"https:\/\/workerchecks.com\/es\/author\/workerchecks\/"},"doc_category_info":[{"term_name":"Your Worker Checks Account","term_url":"https:\/\/workerchecks.com\/es\/docs-category\/your-worker-checks-account\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/workerchecks.com\/es\/wp-json\/wp\/v2\/docs\/11677","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/workerchecks.com\/es\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/workerchecks.com\/es\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/workerchecks.com\/es\/wp-json\/wp\/v2\/users\/196713191"}],"replies":[{"embeddable":true,"href":"https:\/\/workerchecks.com\/es\/wp-json\/wp\/v2\/comments?post=11677"}],"version-history":[{"count":0,"href":"https:\/\/workerchecks.com\/es\/wp-json\/wp\/v2\/docs\/11677\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/workerchecks.com\/es\/wp-json\/wp\/v2\/media\/13614"}],"wp:attachment":[{"href":"https:\/\/workerchecks.com\/es\/wp-json\/wp\/v2\/media?parent=11677"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/workerchecks.com\/es\/wp-json\/wp\/v2\/doc_category?post=11677"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/workerchecks.com\/es\/wp-json\/wp\/v2\/doc_tag?post=11677"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}