---
title: "Pre-Paid – Account & Activity History"
description: "The **Pre-Paid** section in your **Worker Checks Business Portal** lets you purchase credits, view usage history, and monitor your organisation’s background-check activity in real time. This feature is ideal for businesses that regularly conduct **Police Checks**, **VEVO Checks**, **NDIS Screening**,…"
url: "https://workerchecks.com/docs/pre-paid-account-activity-history/"
updated: "2026-01-05"
category: Business Portal
---

# Pre-Paid – Account & Activity History

The **Pre-Paid** section in your **Worker Checks Business Portal** lets you purchase credits, view usage history, and monitor your organisation’s background-check activity in real time.

This feature is ideal for businesses that regularly conduct **Police Checks**, **VEVO Checks**, **NDIS Screening**, and other compliance checks for multiple workers.

---

### 💳 **1️⃣ Purchasing Credits (Pre-Paid Option)**

If your organisation pays for worker checks, you’ll need to maintain a **credit balance** in your account.

#### ✅ **To Purchase Credits:**

1. Log in to your **Worker Checks Business Portal**
2. Go to the **Pre-Paid** tab
3. Click **Purchase Credits**
4. Enter the required number of credits
5. Complete payment using a valid **credit or debit card**

![Pre paid purchasing credits](https://workerchecks.com/wp-content/uploads/2025/10/Pre-paid--purchasing-credits-1024x310.png)
Pre-Paid – Purchasing Credits in your Worker checks Business Portal

Credits are automatically applied to your account once payment is processed and can be used immediately to invite workers or conduct checks.

> 💡 **Tip:**
> 1 credit = 1 check (unless otherwise specified).
> You can view remaining credits anytime in the **Pre-Paid dashboard**.

---

### 🧾 **2️⃣ Account & Activity History**

To view how credits are being used:

1. Go to the **Pre-Paid → History** tab
2. Review a detailed log of:
   - Credits purchased
   - Tokens used for individual checks
   - Date and time of each transaction
   - Type of check conducted (e.g. Police Check, VEVO, NDIS)
   - Worker linked to each token

This provides full visibility into account usage and spending trends, making it easy to reconcile billing or monitor team activity.

![Pre paid account activity history](https://workerchecks.com/wp-content/uploads/2025/10/Pre-paid-account-activity-history-1024x436.png)
Pre-Paid - Account Activity History in your Worker Checks Business Portal

---

### 🧮 **3️⃣ High-Volume and Monthly Account Options**

If your organisation conducts **more than 10 checks per month**, you can request to move from **Pre-Paid** to a **Monthly Invoicing Account**.

This provides:

- Consolidated monthly billing
- 14 day payment terms
- Dedicated account manager
- Custom reporting and service-level agreements (SLA)

📧 **Contact us at ask@workerchecks.com** to upgrade your account.

## Still Need Help?

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