---
title: I get a blank screen when I try to login ?
description: "If you see a **blank or white screen** when trying to log in to your **Worker Checks** account, the issue is usually caused by your browser storing outdated data or cookies. This can happen when your browser cache contains old…"
url: "https://workerchecks.com/docs/i-get-a-blank-screen-when-i-try-to-login/"
updated: "2026-01-07"
category: Your Worker Checks Account
---

# I get a blank screen when I try to login ?

If you see a **blank or white screen** when trying to log in to your **Worker Checks** account, the issue is usually caused by your browser storing outdated data or cookies.

This can happen when your browser cache contains old session information from a previous login.

Clearing your **cache and cookies** will usually fix the problem immediately.

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### 🧹 **How to Fix the Blank Login Screen**

#### **Clear Cookies and Cache in Google Chrome**

1. Open **Google Chrome**
2. Click the **three dots** (⋮) in the top-right corner on desktop *(or bottom-right on mobile)*
3. Select **Settings → Privacy and Security**
4. Click **Clear browsing data**
5. Make sure **“Cookies and other site data”** and **“Cached images and files”** are selected
6. Click **Clear data**
7. Close and reopen Chrome, then try logging in again at [app.workerchecks.com](https://app.workerchecks.com/)

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#### **Other Browsers**

If you’re using **Safari**, **Edge**, **Firefox**, or another browser:

- Go to your browser’s **Settings → Privacy or Security** section
- Locate the **Clear Browsing Data** or **Clear History and Website Data** option
- Delete **cookies**, **cache**, and **site data**
- Restart the browser and log in again

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### 💡 **Additional Tips**

- Try logging in using a **private/incognito window**
- Make sure your browser is **updated to the latest version**
- If the problem persists, **try a different browser** (e.g., Chrome, Edge, or Safari)
- Disable any **browser extensions** that might block scripts or cookies

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### 🧭 **Need Further Help?**

If clearing your browser data doesn’t resolve the issue:

- Start a **live chat** (button below) and type **“Talk to human”**, or
- Email us at **ask@workerchecks.com** for technical support

Our support team can help troubleshoot and restore access quickly.

## Still Need Help?

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