Police Check Process

Nationally coordinated criminal history check

How Worker Checks works with the Australian Criminal  Intelligence Commission (ACIC) in the  Police Check process

The police check process is used to help protect the Australian community, the Australian Criminal Intelligence Commission (ACIC) works with Australian police agencies and accredited bodies such as Worker Checks to deliver the National Police Checking Service (NPCS or the Service). The Service allows people to apply for a Nationally Coordinated Criminal History Check (check).

A Nationally Coordinated Criminal History Check is often required when applying for employment, Australian citizenship, appointment to positions of trust and a variety of licensing and registration schemes. It helps organisations make informed decisions about the suitability of applicants for:

  • recruitment, job applications and pre-employment screening
  • volunteer and not for profit positions
  • working with children or vulnerable people
  • immigration and citizenship
  • visa applications
  • adoption applications
  • occupation related licensing
  • firearm licensing.

Click here to get your Nationally Coordinated Criminal History Check with Worker Checks.


Police Check process steps:

Step 1—Applicant submits check

An applicant submits an application for a check through either an ACIC accredited body such as Worker Checks.

Step 2—Worker Checks lodges the application

Once Worker Checks verifies the applicant’s identity, they submit the applicant’s personal details provided into the National Police Checking Service Support System (NSS), the national IT system owned and operated by the ACIC.

Step 3—Applicant’s details are searched against national records

The applicant’s personal details are checked against a national database using a name matching algorithm. If the personal details match any police information held in police records, the system will generate a ‘potential match’.

Step 4—Potential match referred to police (Matching)

If the system generates a potential match, it will be referred to the relevant police agency (or agencies) for further assessment. If the police agency confirms the applicant’s details do not match the police information, a ‘No Disclosable Court Outcome’ result will be provided to the accredited body or police agency that submitted the check. If the police agency determines the applicant’s details do match the police information, a referral is generated with the relevant police agency for them to conduct their ‘vetting’ process.

Step 5—Police apply spent conviction legislation and/or information release policies (Vetting)

When an applicant’s personal details match the police information held in police records, the police agencies will determine what information can be released in accordance with the purpose of the check and the relevant spent convictions legislation and/or information release policies. This is commonly referred to as ‘vetting”.

Step 6—Check result is released

Once the police have finished processing the check,Worker Checks can retrieve the check result. On receiving the result, Worker Checks will notify the applicant that the result is available via email and SMS.

Step 7—The check result may be provided to the applicant

Login in to your Worker Checks account to view your certificate.


Government Accredited

Worker Checks Pty Ltd is an Accredited Body with the Australian Criminal Intelligence  Commission (ACIC).

Authorised to access the National Police Checking  Service.

Worker Checks Pty Ltd  have been assessed and approved against  strict security and compliance requirements.

Click here to view ACIC Accreditation

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